Adobe CMS Business Analyst (AEM Sites & DAM

Overview

Title:
Adobe CMS Business Analyst (AEM Sites & DAM)
Location:
Hybrid (U.S.

- MN, CO, ND, SD, TX, NM, MI)

Are you an experienced
Adobe CMS Business Analyst ready to make a real impact? Trissential is hiring on behalf of our client for a high-visibility CMS Replacement Project, moving from Salesforce CMS to Adobe Experience Manager (AEM) Sites and AEM Assets. This is your opportunity to play a pivotal role in a large-scale, enterprise digital transformation - driving personalization, integrations, and content modernization.

• High-Impact Work
  - Be a core contributor to a major enterprise re-platforming initiative
• Modern Technology Exposure
  - Work hands-on with Adobe AEM Sites, AEM Assets (DAM), and Adobe Target
• Agile Delivery Environment
  - Collaborate closely with Product Owners, developers, and system integrators
• Real Influence
  - Your requirements and user stories will directly shape customer-facing digital experiences
• Supportive Team Culture
  - Join a fast-paced, collaborative team that values continuous improvement and humor

• Write high-volume, high-quality user stories (hundreds expected) with clear, actionable acceptance criteria
• Gather and translate business requirements into functional specifications across CMS, DAM, and integrations
• Define and refine requirements for templates, components, forms, and authoring workflows
• Capture personalization requirements using Adobe Target (A/B testing, audience segmentation, optimization)
• Define website search functionality requirements including indexing, relevancy, and filtering
• Lead requirements gathering for integrations (GA4, Salesforce CRM Chatbot/Live Agent, Medallia, SSO)
• Support content and asset migration efforts including mapping and workflow definition
• Partner with Product Owner, Scrum Master, Lead BA, and SI to drive Agile delivery
• Participate actively in sprint ceremonies: planning, stand-ups, refinement, reviews, and retrospectives
• Perform functional validation and support UAT, ensuring delivered solutions meet customer expectations
• Act as a quality advocate for overall user experience and solution delivery

• 5 years of Business Analyst experience in Agile/Scrum environments
• Hands-on expertise with Adobe Experience Manager (AEM Sites) CMS and AEM Assets (DAM)
• Experience gathering requirements for Adobe Target and personalization strategies
• Strong knowledge of website search functionality (configuration, indexing, filtering, relevancy)
• Proven experience in CMS implementations and website re-platforming (preferably legacy to Adobe)
• Exceptional user story writing skills using "As a / I want / So that" format with strong acceptance criteria
• Experience working with Jira, Confluence, Figma (for review), MS Teams, and Share Point
• Ability to balance business needs with technical feasibility
• Strong stakeholder communication and collaboration skills
• Experience supporting testing with a UAT/customer-first mindset

• Familiarity with Adobe Analytics and Adobe Launch/Tags
• Experience with Salesforce-to-Adobe or similar CMS migration projects
• Background in utilities, regulated industries, or large enterprise environments
• Exposure to complex CMS/DAM integrations and personalization ecosystems
• Proven experience delivering enterprise-wide initiatives within large, complex, highly matrixed organizations, with the ability to navigate governance, compliance, and cross-functional stakeholder environments while driving successful outcomes across high-volume, multi-system landscapes that impact broad user populations at scale

• Bachelor's degree in Business, IT, Computer Science, or related field
• Agile/Scrum certification (preferred but not required)
• Adobe AEM-related certifications (advantageous)

At Trissential, we value expertise, collaboration, and innovation. By joining our client's team, you'll work on impactful projects that shape digital customer experiences at scale.

• Competitive Compensation - $77-$88 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
• Comprehensive Benefits for you and your dependents
  - Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
• Paid Time Off
  - Offers paid time away from work
• Hybrid Work Model
  - Flexibility with 2-3 days onsite preferred
• Career Growth
  - Exposure to enterprise-scale Adobe implementations and transformation programs
• Collaborative Culture
  - Work with a high-performing yet down-to-earth team

This role is only open to candidates authorized to work in the United States.