Principal Business Process and Master Data Analyst - Minneapolis, MN

We anticipate the application window for this opening will close on - 17 Aug 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

We are seeking a strategic, analytical, and business-focused analyst to drive the transformation of Master Data capabilities across the Global Service & Repair organization. As the primary liaison between Service & Repair, enterprise Master Data Management (MDM), and Data & AI teams, this role will ensure business priorities are effectively translated into structured demand, aligned with enterprise data governance, standards, and platforms.

The successful candidate will play a critical role in establishing scalable, standardized, and high-quality data foundations that support operational excellence, platform scalability, and data-driven decision-making. By partnering closely with business stakeholders, IT, MDM, and Data & AI teams, this individual will drive cross-functional alignment, strengthen data governance and accountability, and ensure Service & Repair requirements are effectively prioritized and delivered through the enterprise data operating model.

This role will champion improvements in data quality, process adoption, and business value realization while helping to build a consistent and future-ready Master Data landscape across platforms such as Windchill (PLM), SAP MDG/Fiori, and SAP ECC/S/4. Combining strategic thinking, strong execution capabilities, and exceptional stakeholder management, the ideal candidate will challenge the status quo, drive sustainable Master Data solutions, and enable the organization to leverage data as a strategic asset to improve efficiency, scalability, and commercial performance.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.

Responsibilities may include the following and other duties may be assigned:

* Serve as the primary business liaison between Global Service & Repair, enterprise Master Data Management (SAP MDG), Data & AI, and IT teams, ensuring business priorities are aligned with enterprise data governance, standards, and strategic roadmaps.

* Translate Service & Repair strategic objectives into structured Master Data and analytics demand, capturing, prioritizing, and communicating business requirements to MDM, Data & AI, and delivery teams.

* Drive the transformation of Master Data capabilities by identifying opportunities to improve data quality, governance, standardization, scalability, and business process effectiveness across the Service & Repair organization.

* Lead cross-functional analysis of business processes, data structures, and system interactions to identify gaps, inefficiencies, optimization opportunities, and data quality improvements across platforms including SAP, SAP MDG/Fiori, Windchill (PLM), and Service Now.

* Support Product Owner and Business Analyst activities, including requirements gathering, stakeholder alignment, backlog refinement, business case development, User Acceptance Testing (UAT), and business readiness planning.

* Act as the key interface between business and technology teams, ensuring Master Data and analytics solutions are aligned with business needs, enterprise standards, and long-term platform strategies.

* Drive Master Data governance, ownership, stewardship, and lifecycle management practices by partnering with business and functional stakeholders to establish clear accountability and sustainable processes.

* Coordinate cross-functional stakeholders across regions and functions to ensure consistent adoption of standardized data definitions, governance frameworks, and business processes.

* Monitor and evaluate data quality, process performance, adoption, and business value realization, leveraging analytics and reporting capabilities to support data-driven decision-making and continuous improvement.

* Lead change management and delivery activities for Master Data initiatives, including impact assessments, communication, training alignment, stakeholder engagement, risk management, and successful implementation of business and technology solutions.

Required Knowledge and Experience

* Requires a Bachelor's degree and a minimum of 7 years of relevant experience, or an advanced degree with a minimum of 5 years of relevant experience.

* Bachelor's or Master's degree in…