Business Solution Engineer

Exhibits, displays and fixtures bring dimension to your brand, engage customers, and energize sales — if they are designed with imagination, skillfully crafted, and managed intelligently. NPARALLEL + Atomic Props is an agency of seasoned tradeshow and retail professionals. We believe in collaboration, creativity in all disciplines, and doing things the right way. We are committed to partnership, and we are passionate about service excellence.

NPARALLEL + Atomic Props creates, constructs, and takes charge of brilliant solutions that embody brands. Whether the venue for connecting with your customers is a show, a store, a mobile marketing environment, or your headquarters, the pros at NPARALLEL + Atomic Props fulfill your big-picture vision. And we do it all with a sharp eye focused on the small details of inspired design, disciplined production and meticulous program management.

We use mind and matter to move and motivate. We combine intelligence and creativity into physical brand elements to deliver exceptional retail and tradeshow environments — inspired exhibit spaces, innovative displays and inventive fixtures that personify brands and captivate customers. For excellence without compromise, our clients count on us. You will too.

The Business Solutions Engineer is a key member of the Technology team responsible for supporting and enhancing the organization's business technology ecosystem through enterprise application support, Microsoft 365 solution development, process automation, reporting, and responsible AI adoption. This role combines application administration with solution development to improve operational efficiency and deliver technology solutions that support business objectives.

Working closely with teams across NPARALLEL + Atomic Props, you will support and enhance core business applications, including NPX (Powered by Exhibit Force), Hub Spot, and Microsoft 365 solutions built with Power Apps, Power Automate, and SharePoint. You'll troubleshoot issues, develop automation and reporting solutions, support system enhancements, and progressively assume ownership of one or more business-critical applications.

Success in this role requires strong analytical, communication, and problem-solving skills, a passion for continuous learning, and the ability to translate business needs into practical technology solutions that improve efficiency and support the company's continued growth.

• Provide day-to-day administration and support for business applications, including NPX (Powered by Exhibit Force), Hub Spot, Microsoft 365, and other enterprise systems by troubleshooting issues, managing configurations, and delivering exceptional customer service.
• Develop expertise in the organization's core business applications and assume ownership of one or more business-critical systems, ensuring reliable performance, documentation, and continuous improvement.
• Design, develop, maintain low-code applications, automated workflows, integrations, and digital solutions using Microsoft Power Platform, Microsoft 365, and related technologies.
• Evaluate, pilot, and implement AI-powered solutions, including Microsoft Copilot and other approved AI technologies, to improve business processes and employee productivity.
• Partner with business teams to analyze requirements, identify automation opportunities, and implement application enhancements and technology solutions.
• Develop and maintain reports, dashboards, and data visualizations while supporting application updates, testing, deployments, and system integrations.
• Create technical documentation, knowledge base articles, and training materials, and provide end-user training and ongoing support.
• Monitor application performance, identify optimization opportunities, and stay current on Microsoft technologies, AI, and industry best practices.
• Participate in technology initiatives, quality assurance testing, and occasional after-hours support as needed.
• Perform other duties as assigned in support of the Technology department and organizational objectives.

• Strong analytical, troubleshooting, and problem-solving skills.
• Excelle…