Global HR Systems Functional Lead

Job Title:

Global HR Systems Functional Lead

Location:

Minneapolis, MN & Charlotte, NC
Duration: 7-month contract, will likely be extended through late June 2027.

Key Responsibilities

• Requirements Elicitation & Business Process Discovery Lead requirements-gathering sessions with HR, Payroll, Talent, Recruiting, and operational stakeholders across multiple countries and regions.
• Facilitate workshops to understand current-state business processes, regulatory requirements, policy variations, and operational needs.
• Identify differences between country-specific requirements and established Workday design standards.
• Conduct gap assessments and document business process, policy, and system impacts.
• Drive discussions to resolve ambiguity and obtain stakeholder decisions required for delivery.

• Functional Analysis & Documentation Translate business requirements into detailed functional specifications and configuration-ready requirements.

• Create and maintain:
  Business requirements documents
  Process maps
  User stories
  Decision logs
  Requirements traceability matrices
  Country-specific delta documentation
  Test scenarios and acceptance criteri
  Ensure requirements are clearly understood by configuration analysts, integration teams, and testing resources.
  Maintain complete traceability from business requirement through implementation and testing.

• Global Stakeholder Leadership Serve as primary liaison between regional business stakeholders and implementation teams.
  Coordinate discussions across Europe, APAC, and North America to achieve alignment on global processes.
  Facilitate working sessions, solution reviews, design reviews, and decision forums.
  Escalate unresolved decisions and risks to program leadership.
  Build consensus among stakeholders with competing business, regulatory, or operational needs.

• Workstream Coordination Coordinate requirements activities across multiple functional areas, including:
  Core HCM
  Recruiting
  Onboarding
  Talent
  Compensation
  Time and Absence
  Payroll
  Learning
  Maintain and manage a centralized requirements backlog and country delta log.
  Track open issues, risks, assumptions, and dependencies.
  Ensure work streams remain aligned to program milestones and implementation timelines

• Testing & Readiness Support Support development of testing strategies, test cases, and user acceptance testing scenarios.
  Validate that delivered solutions meet documented business requirements.
  Assist in triaging defects and determining root-cause ownership.
  Support deployment readiness activities and transition to production support teams.

• Deliverables The contractor will be expected to produce the following deliverables throughout the engagement:
  Country requirements assessments
  Process flow documentation
  Functional requirements packages
  Configuration-ready user stories
  Country delta logs
  Decision logs
  Requirements traceability matrices
  Testing scenarios and acceptance criteria
  Status updates and stakeholder communications
  Risk and dependency tracking documentation

• Required Experience

• 7 years of business analysis, functional consulting, or HR systems implementation experience.
• Demonstrated experience facilitating requirements workshops with global stakeholders.
• Experience translating business processes into system requirements for enterprise platforms.
• Experience supporting global HR, Talent, Recruiting, Payroll, or Workforce Management initiatives.
• Strong ability to document complex processes and convert business needs into executable requirements.
• Experience managing cross-functional stakeholders and driving decisions in ambiguous environments.
• Exceptional facilitation, communication, and organizational skills.

• Preferred Experience

• Experience supporting Workday implementations or major Workday transformation programs.
• Experience working with multi-country HR processes and regional regulatory requirements.
• Experience supporting international HR transformations involving Europe and APAC populations.
• Experience with Agile delivery methodologies
• Familiarity with Workday HCM, Recruiting, Onboarding, Talent, Compensation, Payroll, Time, Absence, or Learning modules.
• Experience creating requirements for configuration teams rather than performing direct system configuration.