Digital Product Manager

Shape the Future of Jostens’ Digital Experience

ABOUT YOU:

Are you a strategic digital thinker with a passion for customer-centric innovation and cross-functional collaboration? Jostens is seeking a Digital Product Manager to lead the strategy and execution for our growing suite of digital platforms, including , JostensPIX, Mascot Shop, and B2B2C. This role will be instrumental in shaping a seamless and engaging digital experience that drives business results across multiple sectors—including Scholastic, Yearbook, College, and JostensPIX.

If you're motivated by solving complex problems, building thoughtful roadmaps, and delivering products that connect with consumers, we want to hear from you.

YOU WILL:

• Lead Cross-Functional Collaboration. Partner with Technology, UX, Data Analytics, Marketing, Sales, and Revenue Enablement teams to deliver an integrated digital product strategy.
• Shape and Prioritize the Roadmap. Identify opportunity spaces and guide capability enhancements that align with business objectives and consumer needs.
• Translate Insights into Action. Analyze customer behavior, industry trends, and platform analytics to recommend relevant features and capabilities.
• Define Requirements and Drive Execution. Translate business goals into clear user stories and functional requirements; participate in agile development sprints, testing, and releases.
• Champion User Experience. Collaborate with the UX team to implement best-in-class customer experiences that drive engagement and conversion.
• Measure and Optimize. Partner with Data Analytics to define KPIs, measure performance, and deliver data-driven insights to fuel iteration and improvement.
• Advocate for the Customer. Apply consumer research and usability testing methodologies to ensure product development stays rooted in user needs and delivers measurable business value.
• Travel:None to minimal. Less than one week/year.

• Education. Bachelor’s degree in Business, Marketing, or a related field.
• Experience. 4+ years of product management experience in consumer-facing roles; B2B and B2C e-commerce experience preferred.
• Agile Mindset. Proven experience delivering iterative improvements within an agile development process, working closely with cross-functional teams.
• Digital & Analytics
  Expertise. Deep understanding of web analytics (e.g., GA4), e-commerce technologies, and emerging tools to enhance digital experiences. Proven ability to translate digital metrics into business performance and value.
• ROI-Focused Decision Making. Ability to build business cases and evaluate return on investment for new features and digital capabilities.
• Strategic Problem Solving. Strong analytical, prioritization, and negotiation skills with the ability to balance competing priorities.
• Self-Starter Mentality. Comfortable navigating ambiguity and driving progress in uncertain or evolving environments.
• Communication & Leadership. Outstanding collaboration, presentation, and partner leadership skills, with a track record of aligning stakeholders across functions.
• Customer Obsession. A deep understanding of user behavior, experience in research/testing, and a focus on delivering best-in-class digital journeys.
• Technical Fluency. Comfort learning new systems and technologies that can be incorporated into the broader digital ecosystem.

We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.

We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.

We believe in flexibility. We offer a hybrid schedule with on-site work 3 days a week.

We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays.
* For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 8 company paid holidays, and family paid leave.

We care about your development. We support tuition reimbursement after 6 months of service.

We believe in pay transparency. The salary range is…