Onsite IT Service Desk Manager - Lead & Elevate Support
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-08-22
Listing for:
Infinite Campus
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Infinite Campus is seeking a Manager of the IT Service Desk to lead the internal support team and ensure timely, high-quality technical assistance for staff. The role demands a degree in IT/CS and at least five years of ITSM leadership, with hands-on expertise across Windows, macOS, Microsoft 365, Jira, and Confluence.
Onsite work is required. You will drive service levels, onboarding/offboarding, asset and knowledge management, and cross-team collaboration to improve incident response and
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