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ServiceNow ITSM Process Analyst: Change & CMDB (Hybrid
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-08-23
Listing for:
Genesis10
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant, Systems Analyst
Job Description & How to Apply Below
Genesis
10 is seeking an ITSM Process Analyst for a hybrid, long-term contract with a major aviation authority in Minneapolis, MN. The role centers on Knowledge, Change, and Asset/Configuration Management within the Service Now platform, focusing on governance, analytics, and stakeholder engagement.
You will lead CAB meetings, maintain the CMDB and Knowledge Base, enable data-driven change, and train teams on ITIL-aligned practices.
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