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Director, ServiceNow Platform: Strategy, Adoption & ROI

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Fairview Health Services
Full Time position
Listed on 2026-08-27
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Specialist
Salary/Wage Range or Industry Benchmark: 161657.6 - 228238.4 USD Yearly USD 161657.60 228238.40 YEAR
Job Description & How to Apply Below

Fairview Health Services is seeking a Director of Service Now to drive strategy, governance, and value realization of the enterprise Service Now platform. This role leads the Service Now team, drives adoption, and ensures measurable business outcomes across ITSM, CMDB, Discovery, ITOM, ITAM, and GRC.

You will partner with IT, Security, Enterprise Architecture, Finance, Procurement, Operations, and business stakeholders to deliver secure, scalable, cost-effective solutions and lead modernization

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