Business Analyst
Job in
Minneapolis, Hennepin County, Minnesota, 55401, USA
Listed on 2026-09-07
Listing for:
Omni Inclusive
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
Business Systems & Technology Analysis, IT Business Analyst, Change Management -
Business
Business Systems & Technology Analysis, Change Management
Job Description & How to Apply Below
MRO Business Analyst / Functional SME
We are seeking an experienced MRO Business Analyst / Functional SME with deep airline maintenance and engineering domain expertise to support leading North American airline Tech Ops initiatives, including business process transformation, MRO system modernization, and TRAX-related programs. The candidate will act as the bridge between business stakeholders and technology teams, driving process improvement, requirements definition, and solution design across the MRO value chain.
Key Responsibilities
- Lead workshops and interviews with business stakeholders across Tech Ops functions.
- Document and analyze current-state (AS-IS) processes and define future-state (TO-BE) processes.
- Gather, prioritize, and manage functional requirements for MRO initiatives.
- Support MRO platform implementations/migrations (e.g., TRAX, RAMCO, SCEPTRE, AMOS, SAP MRO).
- Analyze and optimize processes across:
- Maintenance Planning & Scheduling
- Line Maintenance
- Base Maintenance / Heavy Checks
- Materials & Inventory Management
- Procurement & Supply Chain
- Engineering & Reliability
- Warranty Management
- Technical Records
- Work with business and IT teams to define integrations, data requirements, workflows, and reporting needs.
- Support testing, UAT, training, and change management activities.
- Identify automation and AI opportunities to improve operational efficiency and KPI performance.
Required Experience
- 8+ years of Business Analysis or Functional Consulting experience in Airline MRO/Tech Ops.
- Strong understanding of airline maintenance operations and MRO business processes.
- Experience with one or more MRO platforms: TRAX, SCEPTRE, AMOS, RAMCO, SAP MRO.
- Experience in process mapping, requirements management, gap analysis, and solution design.
- Ability to engage effectively with business SMEs, maintenance personnel, planners, supply chain teams, and IT stakeholders.
- Strong documentation and stakeholder communication skills.
Preferred Qualifications
- Experience supporting large-scale MRO transformation or migration programs.
- Knowledge of FAA regulatory processes, Airworthiness Directives (ADs), Service Bulletins (SBs), maintenance compliance, and technical records management.
- Experience with inventory forecasting, parts management, and AOG processes.
- Familiarity with Agile delivery methodologies.
- Prior experience in a major airline Tech Ops organization preferred.
Key Skills
- Business Process Analysis
- Requirements Gathering & Management
- MRO Domain Expertise
- Business Analysis / Requirement Management
- Airlines Operations and MRO experience (Products like Trax, SCEPTRE, AMOS etc.)
- Strong Communication skills
Top 3 skills:
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