Amazon Connect Production Support Specialist; On-Call
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-09-09
Listing for:
Themesoft Inc
Per diem
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
The Themesoft Inc team seeks an experienced Amazon Connect production support professional for a Minneapolis, MN assignment. The contract role spans 6-12+ months and requires hands-on expertise in enterprise contact centers, flows, queues, and production operations.
The ideal candidate will troubleshoot incidents using AWS Lambda, Cloud Watch, Contact Lens, Lex, and SIP trunks, and have experience with on-call rotation and CTR/CDR analysis.
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