Senior Infrastructure Engineer

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions - from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.

We're always interested in connecting with exceptional talent. This evergreen posting allows us to identify and engage candidates who may be a fit for current or future opportunities as our business grows. While there may not be an active opening at the time of your application, we'd love to learn more about you.

Please note: Because this is an evergreen posting, there may not be an immediate hiring timeline. Our recruiting team will reach out if your qualifications align with a current or upcoming opportunity.

The Senior Infrastructure Engineer will ensure the optimal implementation of Surescripts' technology infrastructure. This includes designing, documentation, developing, installing, configuring, maintaining, supporting, and optimizing IT infrastructure with alignment to security, including Private and Public Cloud infrastructure and enterprise software solutions. This role will work within the Infrastructure Engineering group and across Operations and Security to ensure secure, reliable and efficient Operations.

• Participate in development of strategic goals and plans for systems and storage infrastructure both Public and Private, capacity planning and the Automation of administrative tasks.
• Conduct cost benefit analysis of infrastructure systems and technology solutions including new products / services as well as maintaining / refreshing existing infrastructure.
• Provide input / feedback regarding system design and implementation, including technical feasibility, budgetary considerations, enterprise alignment / consistency, etc.
• Improve or replace legacy processes by automating / streamlining
• Document system configuration and operation procedures
• Work with stakeholders to ensure existence and viability of Business Continuity / Disaster Recovery planning, including identification of key infrastructure, RPO / RTO, and likely points of failure
• Design, document, Implement and deploy enterprise management tools, improve/automate security compliance processes in our Public and Private environments
• Manage and maintain both Public and Private (Hybrid) infrastructure
• Develop and deploy methodologies for testing system performance, validating health providing statistics and reports
• Provide escalation support for Operation issues, as well as resolution of complex technical problems across technology departments

Basic Requirements:

• Bachelor's degree in IT, computer science, information sciences or related field or equivalent experience
• 5+ years of experience in systems engineering role
• Experience with:
  • VMware technologies (vSphere / ESXi 8x)
  • Enterprise storage technologies such as (SAN, FC, ZFS)
  • Technical knowledge of server operating systems
  • Managing Active Directory and Group Policy Objects
  • Hands-on Public cloud implementation / administration
  • Automation experience with common Automation/orchestration tools

Preferred Qualifications:

• Demonstrated aptitude for problem solving & analytical thinking
• VMware vSphere / ESXi
• Knowledge of enterprise storage and backup Solutions
• Experience with Surescripts' software
• Knowledge of Service Now & ITIL methodologies
• Experience with HIPAA compliance requirements

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.

To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work-study programs through an academic institution that require employer endorsement of F-1/CPT or F-1/STEM.

We're a midsize company. This means you're not just another employee r. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture.…