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Premier CSM Leader AI Adoption and Growth

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Relativity
Full Time position
Listed on 2026-09-22
Job specializations:
  • IT/Tech
    Change Management, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Premier CSM Leader for AI Adoption and Growth

Relativity is seeking a Lead Customer Success Manager to oversee Premier Tier (PSP) accounts and lead strategic customer consulting across a high-value portfolio. The role also acts as a methodology leader, coaching resource, and execution standard-setter for the CSM team.

You will drive AI adoption, govern AI-enabled workflows, and engage with GCs, senior partners, and legal ops leaders at the executive level, shaping how AI transforms legal practice and risk posture.

We have an opening for a Premier CSM Leader for AI Adoption and Growth in MN, United States within Management & Operations, Sales.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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