Field Technician - IT Equipment

Responsibilities

• Strong mechanical aptitude; work with tools and alignment apparatus.
• Align with customer business needs while maintaining contractual commitments.
• Logically and systematically troubleshoot hardware problems on printers, including third‑party software, networks, and switches.
• Balance and prioritize multiple activities and issues.
• Understand the financial impact of business decisions and customer needs.
• Build relationships and communicate verbally and in writing at customer sites.
• Pay attention to detail and meet administrative responsibilities.
• Make business‑based decisions, taking appropriate risk to meet customer needs.
• Think independently while following standard technological and business procedures.
• Leverage industry and company knowledge to offer solid technology solutions.
• Evaluate technical situations quickly and accurately while managing operational challenges.
• Work independently and re‑prioritize tasks based on contract, customer, and business situations.

• Ability to bend, crawl, stoop, sit, lift, and move up to 50 pounds.
• Availability to work scheduled and unscheduled overtime.
• Willingness to work non‑traditional days, holidays, and shift work.
• Prior customer‑facing experience.
• Technical and mechanical hardware repair experience.
• Demonstrated aptitude for learning new technology.
• High school diploma or equivalent; additional hardware technology training preferred. College preferred.

• Pay: $34.58 per hour.
• Shift: Monday – Friday, 8:00 AM – 5:00 PM.
• 24‑month assignment.
• Weekly paycheck.
• Dedicated onboarding specialist and recruiter.
• Access to Adecco’s Aspire Academy for free upskilling courses.

• Medical, dental, vision, and life insurance.
• Short‑term disability and additional voluntary benefits.
• EAP program.
• Commuter benefits and a 401(k) plan.
• Paid leave including paid sick leave and any other leave required by law.
• Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled. Military‑connected talent encouraged to apply. This is an equal opportunity employer.

Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For candidates in California, Los Angeles, and San Francisco:
This company considers qualified applicants with arrest and conviction records in accordance with federal, state, and local laws, including the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance.