Logistics & Distribution Support Specialist

Overview

Location: Circle Pines, MN (100% Onsite)

Schedule: Monday-Friday, 8:00am-5:00pm

Compensation: $65,000-$75,000

About the Role:

A growing manufacturing and industrial products company is seeking a detail‑driven Order Fulfillment & Logistics Specialist to manage the end-to-end order lifecycle, including order entry, inventory coordination, freight management, and customer communication. This role is central to operations and requires strong ERP skills, problem‑solving abilities, and experience supporting B2B customers in a fast-paced environment.

• Order Management & Customer Support:
  Enter and process customer orders accurately in ERP and CRM systems.
• Serve as the primary contact for sales reps, distributors, and customers.
• Provide order status updates, lead times, backorder details, and shipment tracking.
• Verify pricing, discounts, terms, and required documentation.
• Prepare quick‑turn quotes for add‑on or small‑volume orders.

• Inventory & Production Coordination:
  Monitor inventory levels and allocate stock to open orders.
• Identify shortages and communicate risks to operations, planning, and sales.
• Review backorders, production timelines, and material availability.
• Support forecasting through analysis of historical orders and open order reports.

• Freight & Logistics Management:
  Coordinate domestic and international shipments with carriers and freight partners.
• Review freight quotes to optimize cost, service level, and delivery timelines.
• Prepare international documentation (commercial invoices, packing lists, USMCA forms).
• Troubleshoot freight delays, damages, and claims.
• Partner with shipping/warehouse teams on pickups, packaging standards, and scheduling.

• Trade Show & Sample Support:
  Manage urgent and time‑sensitive sample shipments and trade show logistics.
• Coordinate internal teams to ensure accuracy and on‑time delivery.

• Process Improvement & Systems Support:
  Use ERP/CRM tools to generate order reports and track fulfillment metrics.
• Identify workflow bottlenecks and recommend process improvements.
• Support ERP/CRM data integrity and system enhancement projects.

Education & Experience

• Associate degree in business, marketing, accounting, or related field (Bachelor's preferred).
• 2-4 years of experience in order management, manufacturing, distribution, or industrial B2B environments.
• ERP experience required (Microsoft Dynamics GP or equivalent).
• CRM experience (Salesforce or similar) preferred.
• Experience with freight logistics, LTL/FTL, international shipping, and documentation is a plus.

Key Skills

• Strong ERP system proficiency
• Excellent communication and customer service skills
• Ability to analyze order data, inventory levels, and production constraints
• High attention to detail and accuracy
• Strong organizational and multitasking ability
• Problem-solving mindset in a fast-paced environment

• Medical (MEC), pharmacy benefits, virtual care
• Dental and vision
• Accident, critical illness, and hospital indemnity coverage
• Life and short‑term disability (20+ hrs/week)
• Earned Sick & Safe Time
• Employee discount programs

• 401(k) with company match
• PTO, sick time, and paid holidays
• Medical, dental, vision, and HSA options
• Short‑term & long‑term disability
• Voluntary life and AD&D insurance

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.