Fulfilment Operations Manager

Why we will love you

You care about making a positive impact in the world. A warehouse job at IKEA is so much more than moving things from A to

B. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.

• Responsible for securing efficiency, implementing improvements, new operational processes, technologies, and ways of working throughout the operations (inbound, replenishment, outbound, services execution (if applicable)) to enable an excellent customer and co‑worker experience.
• Responsible for securing a close cooperation and strong communication with the Integration team, management team or support functions, and External Transport/Service Providers, to secure the highest goods availability and customer order fulfilment at the lowest possible cost.
• Accountable to ensure that the Operations team works in compliance with the IKEA code of conduct, all functional relevant Standard Operating Procedures, internal IKEA regulations and local legislation related to health, safety, security, and the environment.
• Responsible for leading, coaching, developing, and inspiring a high‑performing Operations team by working closely with the Integration team, including communication, flexibility, performance culture, competence development, succession planning, and maintaining a work environment that supports equality, diversity, and inclusion, and well‑being.
• Responsible for the implementation of the Sustainability agenda in the assigned unit operations environment.

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co‑workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wondered who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us.

We’re passionate about working together to improve the customer experience at IKEA!

Job Type: Full time - Permanent
Benefits Eligible:
Yes

Hours:

40
Availability:
Open weekday and weekend availability needed, earliest 4am start to latest 10pm end
Pay range for this role is $79,873 - $114,618 based on Ikea relevant years of experience.

• Generous paid time off, holiday and sick time
• Wisely Pay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• Kinder Care tuition discount
• Retirement and bonus plans
• Co‑worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment