Customer Service - Safety & Industrial Supply
Job in
Minneapolis, Hennepin County, Minnesota, 55447, USA
Listed on 2026-07-03
Listing for:
Productivity Inc
Full Time
position Listed on 2026-07-03
Job specializations:
-
Supply Chain/Logistics
Job Description & How to Apply Below
Customer Service - Safety & Industrial Supply
Productivity is a machine tool distributor headquartered in Plymouth, MN. In addition to metalworking equipment, we supply related tooling as well as safety and industrial supplies.
As a Customer Service Representative, you will provide product and technical information on our safety and industrial supply products to support our customers and outside sales team.
Responsibilities
* Act as an Industrial Supply resource to the customer - researching and sourcing products, recommending options, providing quotes, checking price and delivery, answering calls, and entering orders.
* Source alternate products if there are backorders.
* Collaborate with Industrial Supply Outside Sales and Sales Management to identify and grow opportunities.
* Retain customers by delivering and ensuring superior customer service.
* Help the customer find the most effective Industrial Supply solution at the best value - advise customers on current promotions, suggest related products, recommend products and brands currently in stock.
* Help maintain supplier relationships with Industrial Supply and Safety products. Attend product training.
* Other miscellaneous duties and responsibilities and required by the position.
Requirements
* Product knowledge needed - Safety, MRO/Industrial Supplies and Abrasive Products.
* Excellent verbal and written communication skills.
* Excellent organizational, research, time management, and follow-up skills.
* Capable PC/computer skills - MS Word, Excel, Google Searching, etc.
* Ability to maintain a positive & productive work atmosphere by acting and communicating in a manner to get along with customers, co-workers, vendors, and management.
* Monday - Friday, 8:00 am - 5:00 pm - IN OFFICE
Why this job?
* $26.00 - $31.50/hour
* Excellent Benefits
- Medical, Dental, Vision Insurance
- Effective Day-1 of Employment
* 401k with Match
* Generous Paid Time Off
* Ongoing technical training provided
Why our company?
Productivity is known for impressive customer service and integrity within our industry. That reputation is only achieved by hiring the right people, treating them with respect, providing excellent customer service, and acting with integrity where our employees are concerned. We are a stable, established company, and we've been around for a long time! Over the years, we have continued to grow, learn, evolve, and expand, providing growth opportunities to our long-term employees.
We are committed to providing Equal Employment Opportunities to all employees and applicants.
IND
123
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×