Air and Ocean Import Specialist

The Opportunity

We are working with a globally established freight forwarding and logistics business that is continuing to grow its presence in the Minneapolis market.

They are looking to hire an experienced Air & Ocean Import Coordinator to join their operations team. This is an excellent opportunity for someone with international freight forwarding experience who wants to work within a large, well-established organization with strong career progression opportunities.

You will be responsible for managing the day-to-day movement of air and ocean import shipments, coordinating with overseas agents, carriers, customs brokers, trucking providers and customers to ensure cargo moves efficiently from origin through to final delivery.

• Manage the full lifecycle of air and ocean import shipments
• Coordinate bookings, arrival notices, cargo tracking, pickups and final delivery
• Prepare, review and process import documentation including HBL/MBL, commercial invoices, packing lists and ISF
• Coordinate with overseas offices, carriers, customs brokers and transportation providers
• Monitor shipment milestones and proactively communicate updates to customers
• Resolve delays, discrepancies and operational issues quickly and effectively
• Ensure shipments comply with U.S. Customs, import regulations and internal procedures
• Maintain accurate shipment records and update the company's TMS/freight forwarding system
• Support accurate rating, billing and cost control across assigned shipments
• Build strong relationships with customers and overseas partners
• Work closely with internal operations, customs, finance and sales teams
• Identify opportunities to improve processes, service levels and operational efficiency

• 2+ years of experience within international freight forwarding
• Previous experience handling air and/or ocean imports
• Strong understanding of import documentation and international shipping procedures
• Knowledge of U.S. Customs, ISF and import compliance
• Understanding of Incoterms and international freight processes
• Experience using a freight forwarding system/TMS;
  Cargo Wise experience is highly desirable
• Strong communication and customer service skills
• Excellent attention to detail and organizational ability
• Comfortable managing multiple shipments and priorities in a fast-paced environment
• A proactive, solutions-focused approach to problem solving
• Ability to work effectively as part of a team while taking ownership of your own workload

• Join a global leader in freight forwarding and supply chain
• Established business with a strong international network
• Full-time position based in Minneapolis
• Work alongside experienced freight forwarding professionals
• Clear opportunities for career progression and development
• Exposure to both air and ocean international logistics
• Stable, long-term opportunity within a growing operation