Analyst Charter Representatives

• Pay or shift range: $50,000 USD to $60,000 USD This is the base compensation hiring range for this role.

We’re not your average airline. We’re agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we’re making travel more attainable.

With more than 40 years of Minnesota roots, we’re a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you’ll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines
provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Charter Representative Analyst
you’ll enjoy these benefits and more:

• PPO and high-deductible health plans
• Health savings accounts (HSA and FSA)
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Sun Country Airlines is seeking a Charter Representative Analyst to be responsible for routing, scheduling, and supporting all aspects of the Charter Representative Program with an increased emphasis on independent decision-making, operational ownership, and adaptability in a dynamic airline environment. The role requires advanced judgment and the ability to manage complex scheduling needs across multiple lines of business with limited supervision.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Independently route and schedule charter representatives and ground service representatives across multiple lines of business, ensuring operational coverage and efficiency.
• Serve as a primary point of coordination during Irregular Operations (IROPS), proactively adjusting schedules in response to weather, staffing, and mechanical disruptions.
• Apply independent judgment to resolve scheduling conflicts and service interruptions while balancing competing operational priorities.
• Collaborate with charter planning, operations, crew travel, and other stakeholders to ensure continuity of service with minimal supervisory input.
• Utilize knowledge from prior scenarios to make informed decisions in new or evolving situations with limited guidance.
• Maintain accurate schedules, reporting, and communication to internal and external stakeholders.
• Support continuous improvement efforts by identifying inefficiencies and recommending process enhancements.
• Perform additional duties as assigned, including supporting charter representative operations as needed.

• Bachelor’s degree or equivalent experience.
• Strong communication, organization, and problem-solving skills.
• Demonstrated agility in adapting to new variables in a fast-paced, unpredictable environment.
• Strong critical thinking skills with the ability to apply past experience to new operational challenges.
• Capability to make sound decisions quickly during high-pressure operational disruptions.
• Willingness to collaborate cross-functionally while maintaining autonomy in execution.
• Excellent Proficiency in Excel
• Availability to work evenings, weekends, and holidays as operational needs require.

• 2+ years in airline or operational scheduling environment.

Pay range:…