Supportive Property Manager

At RS EDEN, our mission is to create thriving, just communities where healing occurs, and new beginnings are possible. Our values are Compassion, Innovation, Community, Hope, Respect and Inclusion, Accountability and Integrity, and Safety.

The Property Manager will be responsible for supporting the daily operations of all property management functions for supportive housing projects Housing youth, adult, and families according to RS EDEN housing polices.

Internally they will work closely with the Intake and Compliance Manager, Maintenance Technicians, Caretakers and Custodial staff, Support Service Lead Case Managers, Connection Center Staff, Operations Manager, and others to ensure effective communication and positive working relationships.

Externally they will collaborate with outside partner organizations (i.e. MPHA, SPPHA, The Link, etc.) and vendors (i.e. pest control, security, towing, custodial, etc.).

The Property Manager will be responsible for clear, concise, and organized communication with all RS EDEN Housing staff. This person will utilize specific communication systems (ie. App Folio, checklists, weekly updates, etc.) in a timely manner to ensure the housing projects are functioning well. They are committed to providing safe, stable communities for participants to thrive. They must proactively seek solutions to resolve unexpected challenges and assist others without formal/informal direction.

They must be able to solve problems while following RS EDEN policies and procedures in addition to abiding by Fair Housing Laws.

This person will be highly organized with a working knowledge of Property Management systems and Supportive Housing best practices. This person must have an understanding of Fair Housing. They must possess all the business attributes required to balance team and individual responsibilities. The Property Manager must display outstanding interpersonal skills in addition to being able to work independently. They must have a willingness and ability to solve problems.

This person must have strong decision-making skills and experience working with diverse cultural groups and sound personal judgment.

Pay ranges from $50,000-$58,000 annually

• Caretakers, other live-onsite staff and/or independent contractors when applicable

• Works in conjunction with the Operations Manager, Maintenance Technicians, Caretaker and custodial staff, and outside vendors to ensure properties and units are in good condition and are monitored regularly to comply with Funder regulations, Housing Quality Standards, and maintained to the standard imposed by Vice President of Operations and Assets and the Director of Property Management and Operations.
• Participates in the successful completion of both internal and external move-in, bimonthly, annual, and move-out inspections resulting in maximum efficiency, superior quality, and acceptable vacancy rates.
• Maintains multiple relationships with suppliers/contractors/vendors that support the operations of all RS EDEN Housing properties.
• Maintains a positive working relationship with community partners.
• Collaborates with the Operations Manager regarding physical site requests and assists in developing proposals and systems that will benefit the participants, the community, and the property.
• Works in conjunction with the Operations Manager to effectively utilize tools to support a variety of communication needs within the Asset and Property Management Division.

• Works in conjunction with the Intake and Compliance Manager to ensure units meet compliance with regulations and are occupied in a timely manner to eligible households
• Communicates and assists participants with lease requirements associated with annual recertification and other compliance requirements
• Verifies that all hard and electronic files are in compliance with under regulations
• Supports the division by participating in internal audits and helping prepare files for funder audits and inspections
• Maintains a working knowledge of Property Management, Rental Assistance Programs, Funder Regulations and requirements, and Fair Housing Laws and adheres to all…