Technical Project Manager - Custom Solutions Group

Custom Solutions Group – Technical Project Manager Position Overview

The CSG Project Manager is responsible for post-order project execution and coordination across engineering, production, and customer-facing teams. This role ensures timely delivery of engineering and production milestones, manages customer and vendor communications, and oversees order entry and invoicing processes. The CSG Project Manager plays a critical role in ensuring project success from order acceptance through final delivery.

The CSG Technical Project Manager reports to the CSG Business Manager.

• Serve as the primary point of contact for internal and external stakeholders throughout the project lifecycle.
• Manage post-order project execution, ensuring on-time engineering deliverables and production milestones.
• Coordinate with Applications Engineers, Electrical and Mechanical Engineers, and Project Coordinators to align project documentation, drawings, and BOMs.
• Work with the Integration Supervisor to evaluate the resource requirements for production as the division expands.
• Maintain project schedules and communicate key milestones to all stakeholders.
• Track purchased components, identify alternate suppliers or parts to avoid delays, and collaborate with vendors to expedite critical materials.
• Interface with customers to provide updates, manage expectations, and resolve issues.
• Collaborate with vendors to ensure timely delivery of materials and services.
• Enter and manage Customer Orders in IFS accurately and promptly.
• Anticipate potential delays, implement contingency plans, and drive resolution of issues quickly.
• Prepare and deliver submittal packages, including drawings and documentation for approval.
• Track project costs and ensure alignment with budgeted margins.
• Manage invoicing and milestone billing in accordance with contract terms.
• Support freight coordination, damage claims, and collections as needed.
• Complete project post-mortem review documenting quoted labor hours vs actual and sending report to CSG Business Manager and VP distribution sales.
• Participate in continuous improvement initiatives and process optimization.
• Perform other duties as assigned.

• Proven experience managing multiple, concurrent projects on time and on budget.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to read and interpret mechanical drawings and electrical schematics.
• Strong electrical background with understanding of AC and DC power.
• Familiarity with UPS, standby DC systems, and Power Distribution Equipment.
• Familiarity with Mechanical Components and specification attributes: NEMA Enclosures, HVAC units, IT Racking, etc.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with CRM and project management tools.

• Conscious of safe work practices.
• Trustworthy and honest.
• Communicates with respect and professionalism.
• Clear and effective communicator.
• Team player and cooperative.
• Champions process optimization and documentation integrity.
• Manages shifting priorities without sacrificing accuracy.
• Analytical and solution-focused problem solver.
• Customer-oriented and service-minded.
• Responsive and available to support team needs.
• Collaborates effectively across functions and disciplines.
• Flexible and adaptable.

• PMP (Project Management Professional)
• CAPM (Certified Associate in Project Management)
• Other relevant project management certifications or training

• 4 yr college degree in Engineering, Business, or related field preferred
• 3-5 years of related practical industry experience.

At HM Cragg, we invest in your growth with training, tuition assistance, and development opportunities, including the potential for advancement within the company. As an employee-owner, you'll receive shares of stock in our company each year that you meet eligibility requirements. You'll enjoy additional benefits such as PTO and paid holidays, company-paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.