Account Director, Publications

Account Director – Publications

The Account Director on the Publications team within US Medical Affairs is the primary client contact and strategic advisor, responsible for managing relationships, driving business growth, and ensuring exceptional client service. This is a hybrid role, based in any US office or remote.

• Serve as the primary point of contact for clients, building trusted partnerships and delivering strategic guidance.
• Provide counsel on publications strategy, scientific communications, and medical affairs initiatives.
• Develop and implement strategic account plans, ensuring consistency across projects.
• Identify growth opportunities within existing accounts, recommending new tactics and strategies.
• Lead multiple client accounts, ensuring flawless execution and delivery of publication plans.
• Manage and mentor account teams, fostering high performance and professional growth.
• Drive internal team meetings, ensuring clear communication of project goals and expectations.
• Oversee project timelines, budgets, and resource allocation, ensuring profitability.
• Lead development of scopes of work, budgets, and client proposals.
• Identify and pursue new business opportunities, contributing to pitch development.
• Stay informed on industry trends, competitor activities, and emerging opportunities.
• Represent Real Chemistry at industry events and contribute to thought leadership.
• Build and maintain relationships with key stakeholders, expanding agency influence.

• Your values align with Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability.
• You are adaptable, resilient, and comfortable adjusting scope and responsibilities.
• You are proactive, driven, resourceful with strong prioritization skills.
• You are highly organized, self‑starter, able to work independently and meet tight deadlines.

• 6+ years of healthcare agency client services experience, strong background in medical publications.
• Deep understanding of ICMJE and GPP guidelines.
• Experience in strategic publication planning.
• Experience with iEnvision, Pub Strat or similar publication management software.
• Proven success leading client relationships and delivering strategic counsel.
• Strong financial acumen, managing budgets, scopes of work, and forecasting revenue growth.
• Demonstrated ability to manage and mentor teams.
• Exceptional communication skills to influence, negotiate, and present to senior stakeholders.
• High attention to detail with strong project management and organizational skills.
• Proficiency in Microsoft Office; experience with Veeva preferred.
• BA or equivalent work experience required.

Hybrid role based in any US office—New York City, Boston, Chicago, San Francisco, Carmel (IN), or Lambertville (NJ)—or remote within the US, depending on team and business needs.

$ – $.

Comprehensive benefits include medical, dental, vision plans; paid time off; holiday schedule; mental wellness coaching; access to online learning and other perks.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where employees feel empowered to leverage all they bring from their personal lived experience and professional expertise. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates.

Should you require accommodations throughout the interview process please let your recruiter know.

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