Learning and Development Manager

Learning and Development Manager

• Minneapolis, MN
  Minneapolis, MN 55411, USA
• Hybrid
• Pay or shift range: $101,500 USD to $125,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Human Resources
• Full-Time
• Requisition #: LEARN
  001750

Life Source is hiring a Manager of Learning & Development (L&D) to be responsible for overseeing the governance, design, development, deployment, administration/operations, and continuous improvement of all organizational learning and educational programs (clinical and non-clinical). This role provides strategic leadership and oversight for the organization's learning ecosystem, including onboarding, competency management, preceptor programs, simulation-based education, continuing education, learning technologies, knowledge management, and educational governance.

The Manager leads and guides all Learning & Development team members to achieve departmental and organizational strategic and operational goals while improving the development, competency, and productivity of Life Source team members.

Working closely with the Director of People & Culture, clinical and operational leaders, subject matter experts, and other key stakeholders, the Manager assesses organizational learning and development needs, establishes learning priorities, and oversees the design, development, coordination, delivery, and evaluation of learning solutions that support work procedures, product use, safety, customer service, leadership development, regulatory compliance, and other organizational priorities.

This position partners with the Learning Management System (LMS) Administrator to support the effective administration and continuous improvement of the organization's learning technology ecosystem. This role collaborates on learning strategy, knowledge management, knowledge transfer, and leveraging the LMS to improve organizational performance.

• Provide strategic leadership and day-to-day oversight for the Learning & Development function, overseeing departmental operations, team members, learning technologies, and the design, development, and delivery of organizational learning programs.
• Develop and maintain an enterprise learning governance framework, establishing standards for curriculum design, instructional methodology, competency management, simulation, educational documentation, and quality assurance.
• Lead the continuous improvement of Life Source's training systems and infrastructure to build a high-performing, quality-centered learning organization.
• Collaborate with the Director of People & Culture, subject matter experts (SMEs), and key stakeholders to assess organizational learning needs, identify performance gaps, develop standardized best practices, and design, coordinate, and deliver targeted departmental training.
• Identify and implement ways to reinforce and sustain ongoing learning and embed it throughout existing content to increase learner retention.
• Partner with clinical and operational leaders and subject matter experts (SMEs) to identify organizational learning needs, establish educational priorities, and align learning initiatives with organizational strategy.
• Develop and implement systems to monitor and maintain learning content accuracy.
• Oversee knowledge management and knowledge transfer processes while ensuring learning programs, competency documentation, and training systems comply with organizational policies, regulatory, accreditation, processor, and customer requirements. Maintain audit readiness and oversee corrective actions related to education and competency findings.
• Recommend and coordinate outside training services and learning resources.
• Work with department leaders to develop employee competency assessments.
• Establish, monitor, and report learning and development metrics to evaluate program effectiveness, learner readiness, competency completion, compliance, LMS utilization,…