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Customer Experience Team Lead – Airport Operations
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-08-07
Listing for:
Metropolitan Airports Commission
Full Time
position Listed on 2026-08-07
Job specializations:
-
Management
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Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Metropolitan Airports Commission (MAC) in Minnesota is seeking a Supervisor, Customer Experience to lead and inspire a team of Customer Experience Specialists and Lost and Found staff, ensuring first-class service across information booths, ticketing, and arrivals areas.
You will coach, mentor, and discipline as needed, manage schedules and time-off, and partner with stakeholders to maintain MAC’s customer experience program while driving continuous improvements in operations and guest
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