Member Experience & Service Manager
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-08-08
Listing for:
21 - EXOS Community Services, LLC
Full Time
position Listed on 2026-08-08
Job specializations:
-
Management
Event Management & Planning, Client Relationship Management -
Customer Service/HelpDesk
Event Management & Planning, Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
EXOS Community Services, LLC is seeking a Customer Service Manager to oversee all member-facing service initiatives at our Minneapolis JCC. This role leads by example, supervises staff, and creates best practices to deliver a rewarding member experience across programs, services, and memberships.
You will partner with fitness and community center managers, train the desk team, promote cross-selling, coordinate information flow, and drive retention through proactive member engagement while
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