Sr Director Minneapolis ASC

Senior Director

The Senior Director has primary operational responsibility and accountability for eight business functions within the Ambulatory and Surgery Center:
Excellence and Care Delivery, Customer and Support Services, Finance and Accounting, Marketing, Sales and Physician Relationships, Human Resources, Compliance and Risk Management, Surgical Services, and Gastroenterology. Specific duties include coordination, consistency, and integration in the operation of each accountable area, development and implementation of policies & procedures, budgeting and leading and/or participating in improvement projects/teams. Serves as a leader to all medical staff, surgery center, gastroenterology, endoscopy, OR and Anesthesia related business activities and marketing efforts.

Encourage continued harmonious relations with nursing staff to establish and maintain close practice and identify and follow established written surgery center procedures and policies.

The Senior Director works closely with the Vice Presidents, Service Line Directors, Supervisors, and Staff to execute established business processes; seeking, assessing, and leveraging process improvement opportunities and, ensuring that business activities are aligned with and result in achievement of the organizations strategic objectives. The Senior Director must be a champion for process improvement and will serve as an engaged and active partner with the Perioperative Enterprise Domain representing the Ambulatory Service Center.

The incumbent will be highly committed to employee engagement and customer satisfaction, recognizing they are the focus of all business activities.

Manages people

• Values the uniqueness within and respects the differences between individuals
• Actively recruits and hires people to create a diverse and complementary team.
• Models appreciation and acceptance of differences.
• Provides a welcoming and supportive environment.
• Creates and maintains a communication system to assure all employees have relevant, timely, and appropriate information.
• Establishes and reviews expectations that guide, motivate and hold people accountable for their work.
• Provides feedback and coaching on an ongoing basis.
• Conducts fair, accurate and timely performance reviews.
• Discovers the aspirations and talents of employees
• Continuously takes action to enhance employee engagement.
• Improves overall employee engagement results.
• Takes action to address substandard performance or behaviors that negatively impact team or organization performance or progress.

Manages finances

• Demonstrates knowledge of the financial picture of healthcare.
• Helps others understand and respond to the financial status for each of the 9 specialty clinics and support services within the center.
• Develops the budget and manages within budget parameters.
• Understands financial reports and communicates key financial metrics to direct and indirect reports.
• Demonstrates effective stewardship of limited resources.
• Coordinates and collaborates with system Supply Chain partners to identify and implement cost reduction projects
• Demonstrates ongoing fiscal responsiveness within and outside area of responsibility.
• Involves staff and stakeholders in cost reduction efforts.

Manages business operations

• Analyzes the work within and between units, departments, and services.
• Coordinates activities, workflows, policies, and procedures with system peri-op leadership to promote standardization.
• Recognizes lack of execution in existing processes and takes action to address the issues and achieve expected results.
• Uses quality improvement tools and techniques to assess work issues and make process improvements.
• Provides the vision that accounts for the larger picture
• Uses systems thinking to understand the unintended consequences of decisions.
• Recognizes and addresses opportunities for improvement.
• Analyzes best practices to generate system-wide process improvements.
• Sets appropriate priorities among competing demands.
• Creatively manages resources and staffing issues.
• Serves as the Regulatory Liaison, Joint Commission Lead, and Compliance Lead for the campus.
• Directs, coordinates, and ensures surgical department…