Leasing Consultant

Description

$25 - $28/hour + commissions

Monday-Friday 9am-6pm

You're the first face people see when they picture living here.

You make a great first impression and back it up with follow-through. You can read what a prospect is really looking for, show them how this community fits their life, and close with care, not pressure. You take pride in a full house and residents who are glad they chose you. If that sounds like you, we want to meet you.

At Roundhouse, our mission is simple and serious:
putting humanity into housing
. Since 2008 we have grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by challenging the status quo, building communities people are proud to call home, and hiring people who genuinely care about the resident experience.

As a Leasing Consultant, you manage the leasing process from first hello to signed lease, and you help keep current residents happy enough to stay.

• One Team:
  We put people first, work with humility, and celebrate wins together.
• Self-Starter:
  We take initiative, own outcomes, and push ideas forward with energy and purpose.
• Forward Thinker:
  We stay curious, embrace change, and explore better ways to serve our residents and partners.
• Commitment to Excellence:
  We set high standards, double-check details, and take pride in doing the work right.

• Welcome prospects, answer their questions, and verify eligibility as their first point of contact.
• Build strong resident relations by addressing concerns, ensuring satisfaction, and driving retention.
• Walk the community daily to keep tour paths, models, amenities, and common areas sharp.
• Prepare and process notices to vacate, renewals, service requests, applications, move-ins and outs, transfers, and roommate changes.
• Hit community goals for occupancy, renewals, and turn times, with at least a 35% rental closing ratio.
• Manage resident communication channels and keep accurate CRM records.
• Track local market trends, complete monthly market surveys, and recommend competitive pricing to the Community Manager.
• Support marketing initiatives and flag local opportunities to management.
• Help plan and host resident events and activities.
• Keep resident and vendor files accurate and organized.
• Follow all safety procedures in the Employee Handbook, SOPs, and on-equipment labels.
• Ensure compliance with Fair Housing, safety procedures, and company policy, and represent Roundhouse positively in every interaction.

• High school diploma or GED.
• Minimum of 2 years of specialized high-rise experience, Class A or luxury mid/high-rise background is a significant advantage.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.
• Highly organized, persuasive communication style, high emotional intelligence, and excellent problem-solving capacity.
• A strong desire to lead, both in your role and in your local community.
• Willingness to travel occasionally between properties as needed.

• Experience with Yardi Voyager, Rent Cafe, AIRM, LEO, Appwork, or similar CRM tools.
• Spanish fluency.

This is full-time work with pay, benefits, and perks built around your well-being, your growth, and your sense of community.

• Medical coverage, including a zero-cost employee plan
• Dental and vision coverage
• Mental wellness program
• Gym membership stipend

• 401(k) with employer match
• Company-paid life insurance
• Short-term and long-term disability options

• Paid time off plus 9 company-paid holidays
• Paid maternity and parental leave
• Employee housing discount
• Cell phone stipend
• Alternative transportation allowance
• Monthly coffee coupon
• Perks at Work program

• Professional development support
• Peer recognition program
• Years of service awards
• Infinite Possibilities program

If you want to make a real impact, build relationships that last, and join a team that looks out for each other, we want to hear from you.

Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experiences to apply.