Customer Experience Center Manager; Hybrid
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-09-02
Listing for:
Metropolitan Council of the Twin Cities
Full Time
position Listed on 2026-09-02
Job specializations:
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Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
Metropolitan Council in the Twin Cities region seeks a Manager, Customer Support Center to lead the Customer Experience team's contact center operations, guiding issue resolution, trip planning, and feedback documentation while aligning with agency goals.
The role requires planning, delegation, staff development, and management of high-priority projects, with a hybrid telework option. Minnesota residency is required.
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