Vice President, Partner Implementation

Why This Role Matters

The Vice President, Partner Implementation owns the full partner implementation lifecycle: the operating model, the program roadmap, the cross-functional coordination, and the frameworks that allow Vertical Insure to onboard and activate partners faster and more predictably as we scale. This role brings the big-picture program management perspective needed to connect our launches into a coherent portfolio, anticipate where the model will strain as volume grows, and drive the process improvements that raise the ceiling for the entire business.

This is a program management leader first and a project execution leader second. You will think in terms of interdependent work streams, capacity, throughput, and long-term outcomes across a portfolio of partners, not just the milestones of any single implementation. At the same time, you remain close enough to the work to coach your team, unblock complex launches, and step in with credibility when a high-stakes partner needs it.

• Set the multi-year vision and operating strategy for partner implementation, translating company growth goals into a clear program roadmap and set of measurable outcomes.
• Manage partner activation as a portfolio and a program, not a series of independent projects balancing capacity, sequencing, and interdependencies across Core, Growth, and Launch verticals to maximize collective throughput and revenue impact.
• Provide the big-picture perspective and executive judgment needed to prioritize where the team invests, which partnerships and verticals get accelerated, and where to make deliberate trade-offs.
• Anticipate how the implementation model will need to evolve as partner volume and vertical complexity grow, and get ahead of constraints before they slow the business.

• Own the implementation operating model — the playbooks, tooling, stage gates, and governance that make partner activation faster, more predictable, and more scalable over time.
• Diagnose where current processes create friction, delay, or inconsistency, and lead structured improvement initiatives that measurably reduce time-to-activation and increase team capacity.
• Establish the metrics, reporting, and reviews that give leadership clear visibility into implementation health, activation pipeline, and partner launch performance.
• Codify what works into repeatable frameworks so the organization can absorb more partners without a proportional increase in effort or risk.

• Serve as the senior voice for partner implementation across the company, partnering with Sales, Customer, Product, Engineering, and Insurance leaders to align roadmaps, priorities, and delivery commitments.
• Drive cross-functional accountability for partner launch timelines, activation readiness, and post-launch revenue performance.
• Represent implementation in executive-level discussions, connecting operational reality to strategic decisions on partnerships and resourcing expansion.
• Lead the go-to-market alignment between technical integration and launch readiness so partners are both fully integrated and commercially ready on day one.

• Provide executive implementation leadership for Launch Verticals: new partner categories and product opportunities entering the business.
• Work closely with Product and Engineering leadership to align technical delivery, product readiness, and implementation timelines for new market entries.
• Translate lessons from new-vertical launches into scalable processes that shorten the path to activation for every future partner in that category.

• Build, mentor, and grow a…