Assistant Transportation Manager

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.

More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

The Assistant Transportation Manager assists in planning, supervising, and managing daily activities and overall performance of bus operators and dispatching staff within one of Metro Transit's bus garages. The position is responsible for ensuring timely and safe delivery of bus transit services within the region.

This posting will establish an eight-month eligibility list for current and future openings.

• Supervises the daily operations of the garage including coordinating work assignments, communicating with the maintenance department on vehicle availability, monitoring absences, and managing daily schedules.
• Supervises, counsels, and monitors the performance and attendance of Bus Operators, Dispatchers, and Garage Instructors; participates in establishing rules, standards, guidelines, and policies governing quality and quantity of work.
• Recruits, selects, coaches, counsels, and provides support to improve performance in the progressive discipline of employees.
• Ensures Bus Operators adhere to all current company policies, procedures, and rules including safety, customer service, attendance, uniform code, and employee conduct; documents non-compliance with company policies and procedures; and administers appropriate corrective action.
• Administers and keeps proper documentation for all required regulations, policies, and procedures including disability management, drug and alcohol, family and medical leave, and worker's compensation.
• Reviews, audits, and closes the daily and weekly schedules for payroll processing.
• Represents the interests of the Transportation division at disciplinary hearings and grievances; research matters related to counseling and disciplinary matters; and prepares documents in support of legal proceedings.
• Responds to complaints by customers and the public; investigates through interviews with Bus Operators and other relevant parties; and implements discipline procedures for Bus Operators where warranted.
• Assists in planning department goals and objectives. Acts for the manager in his or her absence.
• Performs other related duties.

Any of the following combinations of increasingly responsible experience in bus operations, rail operations, public safety, or related field (business operation, management, leadership) including one (1) year of verifiable lead/supervisory experience
* and completed education in transportation, administration, management, public safety, or a related field:

• High school diploma/GED with eight (8) years of experience, one (1) year must be of verifiable lead/supervisory experience.
• Associate's degree with six (6) years of experience, one (1) year must be of verifiable lead/supervisory experience.
• Bachelor's degree or higher with four (4) years of experience, one (1) year must be of verifiable lead/supervisory experience.

* Accepted lead/supervisory experience would include jobs that oversee or direct…