Operations Management Executive Director

Position Type:
Full-time, exempt, salaried supervisor role.

Sevita provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Location:

Georgia (Statewide)

• Position Type:
  Full-time, exempt, salaried supervisor role.
• Scope of Role:
  • Manages state level operations, overseeing a state, a portion of a state, or multiple states.
  • Typically, responsible for regions producing $30 million or more in annual revenue.
• Key Responsibilities:
  • Operational Management:
    Oversees service delivery and ensures alignment with state-level goals.
  • Strategic Leadership:
    Drives strategic planning, vision, growth, and development initiatives.
  • Financial Oversight:
    Manages financial performance, profitability, and budgetary compliance.
  • Human Resources:
    Supervises recruitment, retention, training, and management of state-level staff.
  • Regulatory Compliance:
    Ensures adherence to licensing requirements and regulatory standards.
  • Quality Improvement:
    Implements strategies to enhance service quality and meet organizational benchmarks.
  • Stakeholder Relations:
    Builds relationships with stakeholders, families, guardians, and external partners.
  • Advocacy and Lobbying:
    Represents the organization in public policy efforts and lobbying activities

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

• Quality Improvement:
  Oversees implementation of quality improvement standards and practices; works with the Quality Improvement Director and directs the Quality Improvement Manager in developing and implementing state strategies to manage and improve quality.
• Compliance:
  Implements state licensing and compliance strategy;
  Reviews and responds accordingly to regulatory correspondence, including correction orders and monitors state compliance.
• Customer Service:
  Implements strategies to maintain and foster positive relationships with individuals receiving services, families, guardians, case managers and funders; and implements state improvement plans in response to satisfaction survey results as appropriate; implements stakeholder communication plan.
• Incident Management:
  Oversees implementation of Sevita incident management protocol; manages timely incident reporting and response to incidents; reviews trends; implements proactive strategies to reduce or eliminate serious incidents across the state; directs state team to address safety concerns, limiting the potential for continued concern or incident.
• Management of Individuals’ Assets:
  Implements system to assure protection of individual’s funds and property, assuring safety and accuracy.
• General Health Care:
  Oversees implementation of health and safety programs, medication administration and dietary planning; identifies and assures implementation of strategies to limit illness or serious incident; oversees healthcare documentation; supervises Director of Nursing, as applicable.

• Public Relations:
  Manages relations and communications concerning the general community, neighbors, government, competitors, and other outside organizations.
• Payer and Government Relations:
  Maintains and fosters relations with state and regional government authorities and referral agencies such as counties, regional centers, managed care contractors, and government administrators.
• Related Organizations:
  Participates in advocacy on…