Account Manager

The Minnesota Star Tribune is an innovative modern media organization building on an extraordinary 158-year legacy. With seven Pulitzer Prizes and numerous other accolades, we stand as a beacon of journalistic excellence in Minnesota. We are the heart and voice of the North.

Our mission is to build a better Minnesota by connecting us with the people, ideas, and stories that strengthen our communities. We’re seeking dynamic leaders who are passionate about journalism and democracy to help shape this future. If you are excited about reinventing one of our state’s most trusted institutions and leading us into a new era of growth and excellence, we want to hear from you.

As an Account Manager at our headquarters in Minneapolis MN
, you will be a primary point of contact for designated clients, ensuring their needs are met while maintaining the highest standards of service and execution. You’ll work closely with cross‑functional teams to contribute to the success of advertising campaigns, while driving client satisfaction and retention.

• Project Management
  :
  Oversee the execution of ad campaigns and lead the internal team to ensure all deliverables are met.
• Client Relationship Management
  :
  Serve as a primary liaison between clients and internal teams, building and maintaining strong, trusting relationships. Understand client goals and business objectives, and ensure campaigns align with these goals.
• Client Communication
  :
  Lead regular client meetings, providing updates on project progress, timelines, and results. Present ideas, concepts, and reports clearly and confidently.
• Campaign Strategy and Development
  :
  Work with creative, strategy, and media teams to develop integrated advertising campaigns that meet client objectives. Provide input on creative briefs, strategy, and media plans to ensure they are aligned with client expectations.
• Reporting and Analytics
  :
  Track and report on campaign performance. Provide clients with regular updates and actionable insights on campaign results, using data to inform future strategies. Understand GA4 and be able to make recommendations to align settings with agreed‑upon KPIs.
• Billing Management
  :
  Professionally resolve client billing issues or concerns.
• Problem Solving
  :
  Address client concerns promptly and professionally, finding creative solutions to challenges that arise during campaign execution.
• Collaboration
  :
  Work closely with creative, digital, media, and production teams to ensure smooth collaboration and successful campaign execution. Advocate for the client while also maintaining the agency's standards and objectives.

• Bachelor's degree or equivalent work experience preferred.
• Minimum of 1 year of professional experience.
• Strong project management and organizational skills.
• Excellent communication and presentation skills, both digital and in‑person.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Familiarity with project management tools (e.g., Asana, Trello, ) is preferred.
• Ability to multitask, prioritize, and manage competing demands.
• Strong problem‑solving skills and a proactive, solution‑oriented mindset.

The hourly compensation range for this position is $25.96 to $28.85.

Compensation for the role will depend on several factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown.

The Minnesota Star Tribune offers a competitive total rewards package, which includes a 401(K) match, healthcare coverage – medical, dental, and vision, life, disability, paid time off, and a broad range of other benefits. Learn more at be

The physical demands described here are representative of those that are required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to remain in a stationary position (i.e. standing, sitting, or both) approximately 90%;

move short distances approximately 5%; position self to pick up objects (i.e., bending, twisting,…