Social Media Manager

Colle Mc Voy

Colle McVoy is a full-service, certified B Corp agency known for building enduring relationships between forward-thinking brands and consumers. From sparking a national movement to ban airplane seat reclining on behalf of La-Z-Boy to hosting a fully improvised sketch show during the “Big Game” powered by fan suggestions and Perdue Chicken Wings, chances are our intrepid thinkers have influenced how you shop, what you notice in store aisles, and how you satisfy your everyday cravings.

Recognized as a SABRE Disruptive Agency of the Year, Ad Age A-List Standout Agency, Adweek Midsize Agency of the Year, and a recent Adweek Agency of the Year shortlist honoree, Colle McVoy’s nimble talent model unlocks holistic creative problem-solving across the entire marketing ecosystem. Our capabilities span brand and influencer strategy, design, experiential, social, branded content, media, earned creative/PR, and more.

Backed by an award-winning culture,we’veearned Best Place to Work honors 15 years in a row. Colle McVoy is part ofDoner Colle Partners , a newly formed alliance built to serve the brands that move America through integrated strategy, creative, media, and AI-enhanced innovation.

We are seeking a Social Media Manager to lead the day-to-day execution and performance of our clients’ organic social presence. Seated in Colle McVoy’s specialty Earned and Influence practice, this role is responsible for owning publishing, community management, reporting and platform excellence while partnering closely with strategy and creative to ensure everything we put into the world is culturally relevant, platform-native and flawlessly executed.

Organic Social Management

• Own day-to-day management of brand social channels across platforms (Instagram, Tik Tok, Facebook, Linked In, You Tube, emerging)
• Manage and maintain content calendars, ensuring alignment with campaign plans, launches and cultural moments
• Lead scheduling, publishing, QA, tagging, and optimization of all content
• Ensure all assets are platform-native and meet technical best practices
• Proactively flag real-time opportunities, trends and reactive moments

Community Management & Engagement

• Oversee community engagement strategy and execution across channels
• Monitor and respond to comments, DMs, tags, and mentions in a timely, on-brand voice
• Foster authentic relationships with fans, creators, and communities
• Identify conversation themes, sentiment shifts, and audience behaviors that inform future content
• Manage escalation of customer service or PR-sensitive issues with sound judgment
• Play a critical role in social media war rooms during priority brand moments and milestones

Reporting & Performance Insights

• Own weekly and monthly reporting across platforms in partnership with strategy
• Pull and analyze performance metrics to uncover and communicate actionable insights
• Translate data into clear takeaways and recommendations for strategy and creative teams
• Continuously test and optimize content based on learnings

Content & Creative Partnership

• Partner with strategists and creatives to inform briefs and contribute to concepting
• Provide platform expertise and format recommendations during content development
• Identify and source UGC, lo-fi creator content, and real-time opportunities
• Bring frontline community insights to strengthen creative output

• Deep working knowledge of major social platforms, formats, and publishing tools
• Strong copywriting skills with the ability to adapt tone and voice across brands
• Experience building and managing content calendars across multiple accounts
• Comfort interpreting analytics and turning numbers into insights
• Exceptional attention to detail and ability to execute tasks flawlessly
• Highly organized with the ability to manage multiple priorities
• Collaborative team player who communicates clearly and effectively
• Culturally curious with a pulse on trends, creators, and internet behavior
• Integrate emerging AI technologies into daily workflows to support innovation, automation, and operational excellence

• Bachelor’s degree in Communications, Marketing, Public Relations, or related field (or…