Sr. Analyst, Client Services

About the Role

Digital Marketing is a critical part of every consumer journey, but many companies only measure its impact on their digital outcomes. Our approach to digital media optimization at Ovative Group can’t be found anywhere else. We measure and optimize marketing campaigns at the enterprise level, both online and offline. The Ovative Group Sr. Account Analyst, Client Services position offers the right candidate an opportunity to take on a truly cross‑functional role at a fast‑growing company, partnering with media, measurement and strategy teams to bring client strategies to life.

This position will focus on client business performance, building client trust and relationship and cross‑team (internal and external) coordination. The right candidate will be highly analytical and detail‑oriented, with great critical thinking and communication skills and motivated by driving strong results for our clients.

• Cross‑team coordination:
  Partner with Account and Media teams to help drive forward digital media execution across all internal and external stakeholders.
• Exhibit strong project management skills to move key initiatives forward to meet client deliverable dates.
• Support storytelling, quality, consistency, and clarity of written deliverables, especially in presentations, slide decks and email communications.
• Performance and results:
  Monitor ongoing client business and digital media performance to best assist with budgets, forecasts and digital media mix decisions; perform daily data analysis, create weekly/monthly reporting & insights of digital media performance, and translate analyses into clearly communicated insights via slides/documents/emails to the client.
• Partner with channel teams assisting in updated planning, strategy and execution based on digital media program performance.
• Client management:
  Build trust and credibility with the client’s day‑to‑day working team, and consistently deliver the best interaction of the client’s day; seek to understand the client’s business/industry and understand how their work connects to the broader project and client goals; support in the presentation of client‑facing solutions, including competitive/landscape research and audits.
• Leadership development:
  Manage work independently with initial direction from manager; regularly speak up, ask questions, and express your POV; support internal Ovative initiatives and be additive to Ovative’s hardworking, genuine, and fun culture.

• 2–4 years of experience in e‑commerce, digital marketing, customer data and insights, customer strategy, Mar Tech, or other marketing disciplines.
• Direct client engagement experience preferred.
• Excellent communication (oral, written, presentation development) and deliverable production skills.
• Sound conceptual and pragmatic problem‑solving skills.
• Exceptional attention to detail.

Our compensation ranges from $62,000 to $93,000, inclusive of a 15% bonus. Base Salary, annual bonus, and benefits comprise the total compensation package.

• Competitive holistic benefits, including top‑notch health insurance options, 401(k) match program, generous paid vacation, paid travel for company events, and access to office spaces in Minneapolis, NYC, and Chicago.
• Annual bonus incentive.
• Monthly stipend for mobile phone and data plan.
• Sabbatical program.
• Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs.
• Charitable giving via time and financial match program.
• Inclusive culture that values trust, transparency, and collaboration; fosters a flat organization structure.

Ovative is committed to fostering an inclusive environment where everyone can participate and thrive. We do not tolerate discrimination of any kind, including on the basis of race, sexual orientation, gender identity, or gender expression. Our policies reflect this commitment—for example, our medical leave benefits are inclusive of same‑sex partners, ensuring equitable care and support for all families.