Director, Strategic Marketing and Communications

Position Summary

Are you a strategic marketing and communications leader who excels at shaping brand impact, guiding high-performing teams, and driving results through creativity and data? The Metropolitan Airports Commission (MAC) is seeking an innovative, people-focused leader to head our Strategic Marketing and Communications Department. This role influences how millions of people connect with Minneapolis-St. Paul International Airport (MSP) and how our organization’s story is told across Minnesota and beyond.

In this position, you will set MAC’s marketing and communications strategies, guide an integrated team of experts, and keep our brand voice consistent, compelling, and grounded in research. You will decide how work is prioritized, ensure creative stays strategically aligned, and steer the content and channel strategies that grow engagement, build the brand, and drive revenue. You will direct how MAC engages audiences and enhances public trust through media relations, crisis communications, and executive and internal communications.

You will also champion data-informed decisions and advance customer relationship management (CRM) capabilities to deepen passenger and stakeholder connections.

If leading an in‑house team that operates like a marketing and communications agency, aligning cross‑divisional work, and building campaigns that elevate brands and strengthen community impact appeal to you, this is your role. It offers the chance to shape MAC’s next chapter and leave a meaningful mark on one of the nation’s largest airport systems.

Questions regarding this position can be directed to Nicole Kiefer fer or .

Applications will be accepted until 3:00 PM on Friday, September 11, 2026.

The Metropolitan Airports Commission (MAC) owns and operates one of the nation’s largest airport systems, including Minneapolis-St Paul International (MSP) and six general aviation airports. The MAC’s airports connect the region to the world and showcase Minnesota’s extraordinary culture to millions of passengers from around the globe who arrive or depart through MAC airports each year.

MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability, please contact Tekia Jefferson at  or Tekia.

Jefferson.

MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability.

Reporting Relationship – Reports to the Vice President, Strategy and Stakeholder Engagement

Supervision – Management responsibility for Assistant Director of Strategic Communications;
Assistant Director of Marketing;
Assistant Director of Brand Creative; and Strategic Campaign Manager

Organizational – Frequent contact and partnership with all MAC departments and divisions; occasional contact with MAC Board of Commissioners

External Business – Frequent contact and partnership with airport tenants, vendors, consultants/contractors and agency partners

Marketing Communities – Maximizes connections in the field to collect and share best practices

• Lead the Strategic Marketing team to develop marketing strategies and campaigns that build the brand identities for the MAC and Minneapolis-St. Paul International Airport (MSP), amplify impact for organizational activities and drive non-aeronautical revenue
• Serve as a business partner to internal teams to develop annual marketing plans
• Demonstrate a strong understanding of how to translate business objectives into smart marketing strategy
• Ensure brand personas, market segmentation and consumer insights inform marketing strategies

• Manage the Strategic Communications team responsible for media relations, crisis communications, issues management, executive communications, internal communications and stakeholder communications
• Ensure Strategic Communications campaigns are strategically sound and integrated as appropriate with divisional campaigns
• Support a cross-departmental process to share insight and content and identify…