Operations Director

Job Summary

The Operations Director for Voices of Hope manages financial and administrative processes for the organization, including oversight of budget, coordinating of fundraising efforts, management of volunteers, and support of ongoing prison programming. This position will be contracted on an annual basis with option to renew year‑to‑year.

Job Type: Contractor (not employee)

Hours: Average of 20 hours/week

Pay: $35 per hour, invoiced monthly

Location: Remote/on‑site hybrid. While much of the work of this position can be completed remotely, in‑person presence will be required at various meetings and events. As such, applicants local to the Twin Cities are strongly preferred. VOH is a small organization, and is unable to financially support relocation at this time.

Voices of Hope, a prison music organization providing programming in correctional facilities in Minnesota, is currently undergoing a period of growth, both programmatically and organizationally. Founded in 2015, the organization recently established 501(c)3 status and has launched its first Board of Directors in the past year. Originally created as a single choir at MCF‑Shakopee, Minnesota’s only state women’s prison, Voices of Hope expanded its in‑person programming in 2020 to include a second choir at MCF‑Stillwater, a men’s facility.

Voices of Hope also maintains contact with a growing number of alumni in re‑entry.

The staffing structure currently consists of a part‑time Artistic Director and an Interim Operations Director, as well as contracted conductors and accompanists to support each choir. This position would take over and expand the work currently managed by the Interim Operations Director. With this growth comes increased funding needs, an expanded personnel roster (paid and volunteer), a need for regular relationship maintenance with many stakeholder groups, and a more complex day‑to‑day workflow for our small staff.

Voices of Hope is committed to developing the organization structure in order to support continued growth, create a healthy workplace, be good stewards of our resources, and continue to fulfill our mission to provide accessible music‑making opportunities within justice‑involved populations that foster individual growth and bridge unlikely communities through song.

• Fiscal Management and Planning: Forecast 3‑5 year financial plan, including budgets, granting and donation needs; regularly reconcile accounting, maintain annual budget, manage cash flow into bank account, pay contractor invoices.
• Fundraising: Find new sources of funding to pay for current programming; harness volunteer hours to identify funding sources and write grants.
• Donor Tracking and Management: Update and refine VOH’s donor management, donor recognition, and record‑keeping practices; create and maintain a standardized donor engagement strategy, including the identification, cultivation, and stewardship of major donors.
• Staff and Volunteer Coordination: Create/renew contracts for contractors, hire personnel as needed with help of AD; develop and implement volunteer recruitment, management, and recognition program.
• Communications: Monitor VOH email account; oversee communications plan; assist with content creation for website, e‑blasts, and social media.
• Events and Annual Calendar Management: Oversee event scheduling (determining if events are a good fit for organization at a particular time); assist with outside events as needed/as time allows, and create and oversee an annual organizational calendar (outside events, fundraisers, grant deadlines, etc.).
• Strategic Planning: Attend and participate in regular staff and Board meetings and provide oversight, input, and leadership of the organizational plan progress, decisions, and policies.
• Complete other tasks necessary for VOH to fulfill its commitments and mission.

• 3‑5 years of nonprofit experience with increasing levels of responsibility.
• Demonstrated commitment to DEI.
• Bachelor’s degree or equivalent work experience.

• Direct personal or professional experience of the criminal legal system, carceral spaces, and/or working with those impacted by incarceration.
• Experience with and understanding of the power of choral singing, or related arts.

This position reports to the Board of Directors and is ineligible for benefits at this time.

To apply, email a cover letter and resume to  The Final date to receive applications for this position is March 15, 2026. Applications will be reviewed as received.