Emergency Services Program Manager

Our MISSION

The Bridge for Youth (BFY) centers youth voice, justice, and equity in all we do, and empowers youth experiencing homelessness through safe shelter, basic needs, and healthy relationships.

Patience – We give space for youth to make decisions on their own timeline in their own way.

Love and Caring – We believe in acceptance, empathy, and non-judgement.

Communication – We engage in intentional dialogue to understand each other’s truths.

Integrity – We actively learn, grow, and change to align our actions in equity and justice.

Co-Creation – We seek connection to amplify the voice of youth and each other.

Community – We stand together for youth and for each other.

Position: Emergency Services Program Manager

Job Tyle: Full-Time

Classification: Exempt

Reports to: Program Director

Posting Date: 1/8/26

Closing Date: Open until filled

Compensation: $67,000 - $78,000 per year

The Bridge for Youth utilizes an equitable & competitive compensation program and salary structure that includes regular Cost of Living Adjustments and raises. For this position, the salary range is $67,000-$78,000 annually, depending on experience.

This salary is non-negotiable beyond this range to counter pay inequality and uphold internal parity for salaries.

Location: 100% on-site with occasional flexibility to work remotely as approved by supervisor

Working Hours: Flexible hours working Sunday – Thursday with ability to be flexible to accommodate needs of a 24/7/365 program. Participates in on-call support rotation as scheduled, offering support and consultation to staff for all programs by phone and occasionally on-site. Rotation of on-call duties is 24-hours a day for seven days

For over 50 years, BFY has been at the forefront of addressing youth homelessness in Minnesota, positively impacting the lives of the most vulnerable youth in our community, through youth-centered programs that offer a pathway out of poverty and chronic homelessness.

The Emergency Services Program (ESP) Manager is directly responsible for the development, implementation, and management of Resilience House, a 24/7/365 emergency shelter for youth experiencing homelessness ages 10-17;
Gloria’s Place, a 24/7/365 emergency shelter for pregnant or parenting youth experiencing homelessness ages 15-17 and their child ages 0-3, and the Youth Response Center (YRC) where calls and texts are answered 24/7/365. Resilience House and Gloria’s Place are both facilities licensed by Department of Human Services (DHS) with programming focused on family reunification. The ESP Manager assures the physical, emotional, and psychological well-being of youth during their involvement with BFY.

This position oversees supervisors who are directly responsible for program delivery, coordination, logistics, supervision of programs, and program staff. Responsibilities also include the training, supervision, development, and person-centered support of staff and teams working these programs. This position requires operating within a framework of agency vision, mission, values, culture, and goals, including team commitment and intentional collaboration across BFY programs and administration.

• Competitive health, dental, vision, and ancillary benefits.
• Company-paid life insurance and long-term disability.
• 403b (immediate contribution & vesting) with up to 4% match after one year of employment.
• Up to 4 weeks of PTO first year of employment, in addition to 15 paid holidays.
• Pet friendly.

• Lead within a framework of agency values, philosophies, and goals, including team commitment and cooperation across BFY services and programs.
• Emulate and enthusiastically promote the organizational culture as defined by the identified values statements and racial justice and equity opportunities of BFY.
• Lead in building upon and strengthening a culture of establishing and nurturing relationships.
• BFY believes in team, collaboration, and constantly developing a supportive and caring environment for each other. Sometimes we are asked to lean in above and beyond our position description and we enthusiastically do so.