Part Time Enrollment Intake Coordinator

Description Organization Description

As the largest and oldest mentoring agency in the region, Big Brothers Big Sisters Twin Cities (BBBS) has a strong foundation that supports life-changing mentoring relationships between caring adult volunteers (“Bigs”) and young people (“Littles”). By partnering with young people, parents/guardians, and volunteer mentors, BBBS defends and amplifies the potential of youth through impactful relationships, educational support, and increased confidence and social- emotional skills.

Our mission is to create and support mentoring relationships that ignite the power and promise of youth.

BBBS accomplishes its mission by:

• Providing deep and intentional partnerships with our youth
• Building and sustaining deep relationships with our mentors
• Building a strong organizational foundation
• Creating a workplace culture that represents who we serve
• Transforming our community to understand the importance of our youth

Position Title:

Enrollment Intake Coordinator

Salary Range: $20.50 - $22.50/hour

Supervisor:
Assistant Manager of Enrollment and Matching

Department:
Enrollment & Matching

Job Type: Part Time (hybrid) , Non-Exempt

Location:

Minneapolis

Hours:

15–20 hours per week, primarily during evenings and weekends, including approximately 4 weekend hours per month. Although some flexibility exists, scheduling will align with program needs and participant availability.

Closing Date:
Open until filled

Language:
Spanish or Somali preferred

Supervisor:
Assistant Manager of Family Enrollment or Assistant Manager of Volunteer Enrollment

Interview and assess diverse participants for eligibility for the program. This includes:

• Schedule and conduct in-depth, virtual interviews. Some in-person for local candidates.
• Co-Lead Orientation sessions at least once a quarter to provide participants with essential information about programs, policies, expectations, and available resources, fostering strong engagement and collaboration.
• Champion coaching conversations that uphold our values of belonging, opportunity, continuous learning, and cultural awareness.
• Ensure a high level of proficiency in applying child safety and risk management throughout all aspects of job duties, including acting as a mandated reporter.
• Gather and review collateral information, as needed.
• For Volunteers this includes, but is not limited to, volunteer background checks, public domain search, references, counseling forms and surveys.
• For Youth and Families this includes speaking with teachers, therapists, and social workers, and administering surveys to assess youth outcomes and meet grant requirements.
• Write detailed and comprehensive assessments based on participant interviews, including objective observations, recommendations for the right match, and additional support needed.
• Complete all necessary database entries according to agency standards, with adherence to confidentiality.
• Ongoing check-in’s with supervisor for case consultations and caseload review.

• Adopt strengths-based perspectives when discussing specific groups or contexts, particularly those historically marginalized.
• Handle data from youth, families, mentors, or other constituents with care, ensuring secure and private maintenance.
• Stay informed about community needs, resources, and networks.
• Collaborate with others to achieve goals outlined in the annual business plan.
• Value and respect the unique backgrounds and experiences of individuals, creating a welcoming and supportive environment for all within the organization.
• Represent BBBS well in the broader community.
• Assist in agency-wide events and initiatives including recruitment, fundraising, event management, and community outreach.

While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to apply, regardless of whether they meet each requirement to the fullest extent.

• Bachelor’s degree in social services or related field. Or meet one of the…