Program and Site Coordinator

PROGRAM & SITE COORDINATOR

Status:
Full-time, 40 hours per week, Weekdays and occasional Saturdays.

Reports to:

JUFS Foodshelf Manager

Compensation: $23.00/hour

Benefits: 2 weeks paid vacation time, 1 week sick time, 7 paid holidays, health reimbursement account ($5300/yr)

Location:

Uptown Minneapolis (split between main JUFS location and Green Central School)

The Program & Site Coordinator splits their time between supporting core Joyce Uptown Foodshelf (JUFS) operations and directly managing a new on-site elementary school food shelf. Approximately 60% of the role is dedicated to assisting with general JUFS program components—including food rescue, community deliveries, food drives, inventory management, and volunteer support. The remaining 40% of the role is focused on coordinating the operations, volunteer engagement, and community outreach for a new school-based food shelf serving a largely Spanish-speaking community.

• Assist with program planning and implementation in the time leading up to the opening of this resource.
• Oversee day-to-day operations of the new food shelf, ensuring a welcoming, dignified, and barrier-free environment for students and families through a “virtual choice” model.
• Provide bilingual (English/Spanish) communication, customer service, and community outreach to effectively support and connect with largely Spanish-speaking families.
• Coordinate on-site logistics, including space organization, inventory stocking, and delivery schedules specifically for the school site.
• Lead, train, and support volunteers to staff the school food shelf, ensuring compliance with food bank and partner regulations.
• Partner with on-site school officials to ensure consistency of services and to problem solve.

• Assist with the Food Rescue Program while maintaining strong relationships with food rescue partners and volunteers.
• Coordinate with businesses and organizations hosting food drives or fundraisers.
• Assist with ordering, receiving, sorting, and safely storing food orders from partner organizations.
• Ensure an appropriate variety and quantity of food and personal care items are in stock.
• Maintain strict compliance with food bank, USDA, and TEFAP requirements across operations.
• Support general volunteer operations, including scheduling, training, and providing tours to community partners.
• Perform day-to-day operational duties such as answering phones, greeting clients and donors, and assisting with community events.

• Share knowledge and ideas, collaborate on problem-solving, communicate constructively, and adhere to core values to welcome everyone to JUFS without barriers or judgment.

• Bilingual proficiency in Spanish and English is strongly preferred (ability to communicate effectively with Spanish-speaking families and partners).
• Authorization for employment in the U.S.
• Valid U.S. driver’s license and a good driving record.
• Strong organizational skills and the ability to multitask in fast pace environments.
• Solid customer service, interpersonal, and computer skills.
• Self-motivated, proactive, and adaptable to a changing, multi-site environment.
• Physical capability to lift at least 30 lbs. Regular lifting, moving, and loading of food inventory is a core requirement of this position.
• Note:
  
  A background check and driving record check are required.

• Demonstrated skill in working with and supporting volunteers.
• Experience with community outreach, community organizing, and/or working within school environments.
• Experience and comfort working with low-income and indigent populations.
• Access to a personal vehicle for travel between sites.

Joyce Uptown Food Shelf provides emergency food to families and individuals in South and Southwest Minneapolis who are experiencing food insecurity. We also make referrals to partner agencies for additional supportive services. As a non-profit 501(c)3 organization, our sole purpose is to distribute food to those in need with the utmost dignity and respect.