Donor Relations Coordinator

Position Type:

Full time

26.00 - 30.00

The Donor Relations Coordinator will execute Dunwoody's stewardship program and explore opportunities to enhance the donor experience at Dunwoody College of Technology. This program will provide appropriate recognition for our donors by reinforcing their value and strengthening their connection to the College. This role will work closely with gift officers on crafting unique plans for individuals with high giving potential. The Donor Relations Coordinator will also lead stewardship events.

The individual in this position will have a versatile skill set that supports relationship building, collaboration, project management, storytelling, and content creation. This position will be a member of the Development team and report to the Director of Development and Alumni Relations.

• Assist with implementing a comprehensive stewardship program, including production management of impact, scholarship, endowment, and individual donor reports.
• Plan, execute, and track donor journeys for annual giving, endowed fund, and legacy society donors, including strategies to welcome donors and increase retention.
• Identify opportunities to create compelling stories, narratives, and content highlighting donor impact on campus and on Dunwoody students for use on Dunwoody websites, donor reports and other Institutional Advancement communication outlets. This will include scholarships and other gifts.
• Communicate with donors by phone, mail, or email to complete thank you calls.
• Create and send scholarship stewardship communications to donors.
• Update donor acknowledgment procedures to ensure a high standard of communication between Dunwoody College of Technology and donors. That includes updating gift receipts, acknowledgement mailings, and other donor relations content.
• Work with Gift Officers to create and implement specialized individual donor Custom Engagement Plans (CEPs), as well as CEPs for targeted donor groups. Maintain standard division-wide CEP procedures.
• Maintain clear stewardship procedures to clearly communicate to Institutional Advancement staff donor communication standards.
• Gain and maintain fluency concerning important donors, fundraiser activity, and overall donor base.
• Provide clear and comprehensive communication to the Institutional Advancement team concerning stewardship and work via consistent feedback requests, inclusion of concerned staff on projects, and active communication.

• Engage in full-cycle planning and delivery of stewardship and recognition events including student-focused. engagement and donor events, legacy giving society events, and donor-involved events on campus.
• Coordinate with marketing department for promotional event materials, including digital and print materials.
• Schedule pre-event planning meetings with Institutional Advancement team and other constituents to collect input on messaging, audience, and other strategic elements of the event.
• Schedule post-event debrief meetings to collect feedback on outcomes of the event, identify opportunities for future events, and maintain records and procedures of the events to help with future planning.
• Coordinate with facilities on logistics, equipment/space needs, and work with internal and external vendors for on-campus and off-campus events.
• Determine and coordinate staffing needs for individual events.
• Manage event logistics including technology arrangements, name tags, data entry, staging of events, and general event oversight.
• Coordinate registration forms on Raiser's Edge (RE) OLX and ensure website integration, maintaining accurate and user-friendly access to registration processes.

• Attend and assist with all Institutional Advancement Events.
• Crosstrain to serve as back up for Advancement Operations processes as needed.
• Commit to ongoing professional development.
• Perform other duties as assigned.

• Ability to work 40 hours per week.
• Ability to think critically and strategically to develop new strategies and goals.
• Ability to organize and manage projects within deadlines and budgets.
• Ability to work with and communicate effectively with people from all backgrounds and at all levels, including colleagues, donors, students, industry partners and other external constituents.
• Must be goal and team oriented to build positive working relationships, and conduct business with attention to ethical considerations, and/or school/accreditation guidelines.
• Must have strong organizational and networking skills and consistently display the highest levels of integrity.
• Ability to work effectively under pressure and to meet frequently occurring deadlines.
• Must be goal and team oriented to build positive working relationships, and conduct business with attention to ethical considerations, and/or school/accreditation guidelines.
• Ability to speak publicly and present information and training material in a…