Emergency Services Program Director

Our Mission

The Bridge for Youth (BFY) centers youth voice, justice, and equity in all we do, and empowers youth experiencing homelessness through safe shelter, basic needs, and healthy relationships.

Patience – We give space for youth to make decisions on their own timeline in their own way.

Love and Caring – We believe in acceptance, empathy, and non-judgement.

Communication – We engage in intentional dialogue to understand each other’s truths.

Integrity – We actively learn, grow, and change to align our actions in equity and justice.

Co-Creation – We seek connection to amplify the voice of youth and each other.

Community – We stand together for youth and for each other.

Position: Program Director - Emergency Services

Job Type: Full-Time

Classification: Exempt

Reports to: Vice President of Programs

Posting Date: 9/8/26

Closing Date: Open until filled

Compensation: $88k – $98k per year

The Bridge for Youth utilizes an equitable & competitive compensation program and salary structure that includes regular Cost of Living Adjustments and raises. For this position, the salary range is $88,000 -$98,000 annually, depending on experience.

This salary is non-negotiable beyond this range to counter pay inequality and uphold internal parity for salaries.

Location: 100% on-site with occasional flexibility to work remotely as approved by supervisor

Working Hours: A mix of daytime, evening, and weekend hours; flexible to prioritize the needs of a 24/7/365 program. Participates in on-call support rotation as scheduled, offering support and consultation to staff for all programs by phone and occasionally on-site. Rotation of on-call duties is 24 hours one day per work week.

For over 50 years, BFY has been at the forefront of addressing youth homelessness in Minnesota, positively impacting the lives of the most vulnerable youth in our community, through youth-centered and culturally-responsive programs that offer a pathway out of homelessness, including the most marginalized – minor youth, BIPOC, LGBTQ+, young families, and sexually exploited youth.

BFY is a 24/7/365 programmatic operation. The Emergency Services Director provides operational and program leadership for Resilience House, BFY’s emergency shelter for minors, and the Youth Response Center (YRC), BFY’s 24/7 crisis response, intake, and referral hub. This position is accountable for oversight of safe, consistent, youth-centered services; strong program outcomes; effective day-to-day operations; and coordinated crisis response across both programs, in compliance with the Minnesota Department of Human Services (DHS) rules & regulations.

This position leads and develops program managers, supervisors, and program teams; ensures high-quality crisis response, shelter services, documentation, data, licensing, and grant compliance; and maintains a regular presence in program spaces. The Emergency Services Director works within BFY’s mission, values, Nine Guiding Principles of Youth Work, and a commitment to youth voice, justice, and equity.

• Competitive health, dental, vision, and ancillary benefits.
• Company-paid life insurance and long-term disability.
• 403b (immediate contribution & vesting) with up to 4% match after one year of employment.
• Up to 4 weeks of PTO first year of employment, in addition to 15 paid holidays.
• Pet friendly.

• Lead within a framework of agency values, philosophies, and goals, including team commitment and cooperation across BFY services and programs.
• Emulate and enthusiastically promote the organizational culture as defined by the identified values statements and racial justice and equity opportunities of BFY.
• Lead in building upon and strengthening a culture of…