Nursing Supervisor

Nursing Supervisor

Full-Time | EXEMPT

WEEKDAYS | 8:30 a.m.

- 5:00 p.m.

OPEN UNTIL FILLED

The Nursing Supervisor is responsible for managing day-to-day patient flow in the medical clinic. This position will be responsible for coordinating activities related to clinical quality improvement, medical home, and care coordination activities.

• 1. Supervise clinical nursing staff (LPNs and MAs) and other staff as assigned
• 2. Manage day-to-day patient flow within the clinic
• 3. Assign care coordination activities to clinical nursing staff including pre-visit planning and the development of care plans.
• 4. Performs general ambulatory health care to patients, including administration and/or dispensing of prescribed medication and treatments in accordance with clinic policies and procedures.
• 5. Ensure compliance with nursing quality activities
• 6. Provide patient triage in person and on phone
• 7. Support providers in care coordination of select patients and/or select patient groups
• 8. Perform clinical assessments of patients
• 9. Perform patient education, self- management support, pre-visit planning and care plan development
• 10. Coordinate expansion of PCMH throughout the clinic.
• 11. Manage medical equipment to maintain availability to providers as well as cost effectiveness and compliance with Joint Commission.
• 12. Ensure effective communication between patient entry to care and care team (i.e. effective communication and teamwork between front desk/nursing/providers)
• 13. Identify and report clinical, utilization and outcomes issues. Identify workflow issues and recommendations for improvement.
• 14. Lead projects to improve outcomes and quality measures.
• 15. Maintains and implements department and organizational policies and procedures
• 16. Maintains nursing standards, policies and procedures manuals and workflows.
• 17. Manage the medication management standards within IHB to maintain compliance with Joint Commission and MNVFC including sample medications, dispensed medications, onsite administered medications.
• 18. Provide health promotion and disease prevention education to IHB Patients.
• 19. Back-up nursing staff when needed and will work an occasional Tuesday night.
• 20. Other duties as assigned

• Current Registered Nurse (R.N.) license and registration to practice in the State of Minnesota.
• Bachelor's degree in nursing (BSN) required; minimum 5 years of clinical experience in a healthcare setting.

• Experience in clinical operations including workflow management.
• Experience leading quality improvement initiatives to enhance patient care and clinical efficiency.
• Knowledge of the Medical Home Model of care preferred.

• Supervisory experience required, including mentoring, training, and evaluating nursing staff.
• Experience in community health or underserved populations.

• Strong relationship-building skills with patients, medical staff, and external partners.
• Ability to interpret, adapt, and apply guidelines and procedures effectively.
• Excellent communication skills, both written and verbal.
• Self-motivated with strong critical thinking and problem-solving skills.

• Familiarity with OSHA, HIPAA, and infection control protocols.
• Experience working with Accrediting Agencies.
• Experience working with electronic health records (EHR) systems, EPIC preferred.

• 1. Ability to understand and meet the needs of the patient through respectful, courteous and caring interactions with patients, families and other health professionals.
• 2. Knows, understands and adheres to organizational policy related to the patient's rights for confidential care.
• 3. Knowledge and respect of the American Indian culture and other cultures served by IHB.
• 4. Actively participates and works positively, flexibly and cooperatively in a team effort to accomplish the goals of the Indian Health Board of Minneapolis.
• 5. Manages time effectively and prioritizes task completion to meet deadlines
• 6. Shows initiative and resourcefulness, able to analyze situations and problem solve.
• 7. Excellent written and oral communication skills.

The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, and stooping, stretching, reaching, or similar activities; recurring lifting of children, and lifting in excess of 50 pounds. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. The work environment involves high risks, with exposure to potentially dangerous situations requiring a range of safety and other precautions.