Clinic Supervisor RN - Surgery, Urology, Wound & Healing, and Dermatology Clinics

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St.

Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

• Department:
  Surgery, Urology, Wound & Healing, and Dermatology Clinics
• FTE: 1.0 (80 hours per pay period)
• Workdays:
  Monday
  - Friday
• Shift: Days
• Shift Length: 8 hours
• Location:
  
  In-Person
• Salary Range: $46.08 - $69.12
• Job Level: Supervisor
• Employee Status:
  Regular
• Union Status:
  Non-Union
• Eligibility for Benefits:
  Yes
• Standard
  
  Hours:
  
  80 hours per pay period (FTE 1.0)

Purpose of this position:
Within the context of the Hennepin County Medical Center Patient and Family
- Centered Care (PFCC) Practice Model, and under general direction, performs work of considerable difficulty in planning, organizing, coordinating, evaluating, and directing nursing and clinical activities in the ambulatory clinics and telehealth nursing areas. Provides leadership, implements the vision, mission, core values, evidence-based practice, and standards of the organization specific to and nursing and clinical care done within the clinic

• In partnership with operations manager, responsible for management of daily clinical operations in the ambulatory clinical care setting to include designing, implementing, and maintaining clinical services assuring competency of staff while promoting efficient patient flow
• Assures clinical staff is qualified and competent through the following job components:
  • Reviews and establishes clinical staffing needs, completes necessary staffing request forms, reviews applicant paperwork, and conducts interviews
  • In conjunction with the ambulatory education coordinators consults on curriculum and conducts specific employee orientation for clinical staff
  • Completes clinical staff performance reviews per organizational guidelines
  • Provides on-going monitoring and verification of clinical employee competencies
  • If individual or clinical competency deficits are identified connects with clinical educators to develop, implement, and evaluate a training plan to meet identified area of deficit (can be both clinic wide or individual)
  • Directs/supports compliance to regulatory and best practice standards, both in the clinical specific and organizational areas
  • Audits and monitors clinical competency through independent and organizational driven tools and plans
• Knowledgeable and competent in the role of the clinical staff, able to competently fill in if needed in clinical roles to maintain patient safety and clinical staffing needs on an occasional basis
• Ensures a safe environment for patients, visitors, and staff and maintains compliance with all safety requirements impacting areas of responsibility
• Constantly determines and justifies daily and on-going clinical staffing needs
• Develops, leads, and maintains the clinical components of the Excellence Council to:
  • Address and resolve clinical related issues
  • Promote highest level of clinical practice for patient care and safety for all members of the clinical team within the scope of licensure (RN, MA, LPN)
• Works collaboratively with clinical staff to promote and improve and optimized, efficient, and effective clinical operations
• Promotes a congenial work environment among staff based on mutual respect
• Establishes and…