QA＆QC Supervisor

Responsibilities

• Drive the implementation of Quality Improvement Plans to achieve zero defects, zero quality escapes, and reduce COPQ.
• Manage customer complaints and ensure timely resolution and corrective actions.
• Develop and standardize quality procedures, control plans, inspection plans, and work instructions.
• Analyze quality data using statistical tools to identify trends and drive continuous improvement.
• Oversee NCR management, including tracking, closure, and performance reporting.
• Ensure product compliance and release in accordance with organizational and customer requirements.
• Lead root cause analysis and corrective/preventive actions to eliminate defects and process variability.
• Conduct and coordinate internal audits and ensure adherence to QMS and regulatory requirements.
• Supervise and manage QA/QC activities, including inspection planning and execution.
• Maintain calibration systems for testing and measuring equipment (TMMDE).
• Collaborate cross‑functionally with Engineering and Manufacturing teams to drive quality improvements.
• Ensure timely delivery of quality documentation and reports to customers.
• Lead and develop the QA/QC team, including performance management and competency development.
• Ensure compliance with QHSE standards and participate in related meetings and initiatives.
• Support third‑party inspections (TPI) and ensure alignment with Quality Control Plans (QCP).
• Updating and maintaining QMS to meet Weatherford Global Quality requirement.

• Bachelor’s degree in Engineering or a related field.
• Knowledge of API and ISO standards and certifications.
• 5‑8 years of experience in the Oil & Gas industry.
• Proficient verbal and written communication skills.
• Ability to follow instructions and work under pressure.
• Self‑motivated, committed to service quality, and a problem solver.
• Team player with strong collaboration skills across all organizational levels.
• Ability to communicate effectively with customers, suppliers, and third‑party auditors.
• Basic Microsoft Outlook, Word, and Excel skills.

• Experience in workshop operations environment.
• Experience in training coordination and calibration management.
• Experience in team management.