Quality Assurance Technician Job Minneapolis area,Minnesota USA,Quality Assurance

Preparing and implementing quality assurance policies and procedures.
Performing routine inspections and quality tests.
Identifying and resolving workflow and production issues.
Developing quality standards, conducting tests, and identifying issues in the production of our products or services.
Ensure that standards and safety regulations are observed.
Address and discuss issues and proposed solutions with superiors.
Document quality assurance activities and create audit reports.
Make recommendations for improvement.
Create training materials and operating manuals.
Exhibits thoroughness and consistency when conducting quality control, testing, and audits.
Is proactive in non-conformance prevention and maintains a desire to help the organization to consistently achieve high quality and service expectations.
The overall job performance meets the satisfaction of the Quality Control Supervisor/Management Representative.
Assists with nonconformance Return Material Authorization (RMA) investigations and continuous improvement initiatives. Assists in updating RMAs in the ERP system when requested by a manager.
Attends scheduled meetings and training sessions as needed to support quality control activities and employee development.
Conducts customer-specific, routine quality control and testing as identified on production tickets and checklists.
Conducts testing and collects production performance data as needed in support of non-routine quality control checks.

Preparing and implementing quality assurance policies and procedures.
Performing routine inspections and quality tests.
Identifying and resolving workflow and production issues.
Developing quality standards, conducting tests, and identifying issues in the production of our products or services.
Ensure that standards and safety regulations are observed.
Address and discuss issues and proposed solutions with superiors.
Document quality assurance activities and create audit reports.
Make recommendations for improvement.
Create training materials and operating manuals.
Exhibits thoroughness and consistency when conducting quality control, testing, and audits.
Is proactive in non-conformance prevention and maintains a desire to help the organization to consistently achieve high quality and service expectations.
The overall job performance meets the satisfaction of the Quality Control Supervisor/Management Representative.
Assists with nonconformance Return Material Authorization (RMA) investigations and continuous improvement initiatives. Assists in updating RMAs in the ERP system when requested by a manager.
Attends scheduled meetings and training sessions as needed to support quality control activities and employee development.
Conducts customer-specific, routine quality control and testing as identified on production tickets and checklists.
Conducts testing and collects production performance data as needed in support of non-routine quality control checks.

Qualifications

Adaptability
- Adapts to changes in the work environment;
Manages competing demands;
Changes approach or method to best fit the situation;
Able to deal with frequent change, delays, or unexpected events.
Computer
- Is computer literate and can utilize Microsoft office software;
Possesses office equipment knowledge.
Cost Consciousness
- Works within approved budget;
Contributes to profits and revenue;
Conserves organizational resources.
Customer Service
- Manages difficult or emotional customer situations;
Responds promptly to customer needs;
Solicits customer feedback to improve service;
Responds to requests for service and assistance;
Meets Commitments.
Interpersonal
- Focuses on solving conflict, not blaming;
Listens to others without interrupting;
Keeps emotions under control;
Remains open to others' ideas…