Quality Director, Data Center Solutions

Associate Director of Quality, Data Solutions (DS)

The Associate Director of Quality, Data Solutions (DS) is a strategic leader responsible for defining and executing the DS quality strategy to ensure products, processes, and systems consistently meet or exceed customer expectations. This role drives quality excellence across DS programs, sites, and functions; strengthens operational rigor; and embeds a culture of prevention, ownership, and continuous improvement as the Data Solutions business scales.

This leader partners closely with DS Engineering, Operations, Supply Chain, Program Management, and site quality leaders to harmonize standards, elevate performance, and build sustainable, world class quality capabilities aligned to DS customer commitments and growth priorities.

WHAT YOU WILL EXPERIENCE IN THIS POSITION

• Define and deploy a unified Data Solutions quality vision and strategy aligned with DS business objectives, customer requirements, and growth plans.
• Establish and govern DS quality standards, metrics, policies, and operating rhythms across standard and program-based solutions.
• Provide clear quality insights, risk assessments, and performance updates tied to DS customers, programs, and execution readiness.

• Lead the DS Quality Management System to ensure compliance with ISO 9001 and applicable industry and customer-specific requirements.
• Integrate QMS processes with DS digital tools and systems to enable scalability, visibility, and accountability.
• Oversee DS audit programs (internal, external, customer); ensure timely and effective corrective and preventive action closure.

• Drive disciplined root cause analysis and structured problem solving to eliminate recurring quality and execution issues within DS programs.
• Partner with DS Engineering, Program Management, Operations, and Supply Chain to embed quality in design, development, validation, and launch.
• Strengthen control plans, inspection strategies, qualification, and validation processes for DS products and solutions.

• Own and improve DS customer quality metrics, complaints, escapes, and field performance.
• Strengthen feedback loops between customers, programs, and internal teams to improve product reliability and execution outcomes.
• Ensure effective escalation, communication, and coordinated resolution of DS customer quality issues.

• Lead continuous improvement initiatives across DS using data driven methodologies.
• Establish and manage DS quality dashboards for defect rates, COPQ, audit performance, and customer metrics.
• Identify and deploy digital quality tools to enhance analytics, monitoring, and predictive quality capabilities within DS.

• Partner with Sourcing and Supply Chain to define and execute the DS supplier quality strategy.
• Oversee supplier qualification, audits, and ongoing performance management focused on DS programs and demand profiles.

• Lead and develop a high performing DS quality organization across sites and functions.
• Coach and develop DS site and program quality leaders; build depth, capability, and succession.
• Promote a culture of accountability, collaboration, and continuous improvement across the DS organization.
• Serve as a trusted DS quality thought leader and subject matter expert.
• Champion a consistent, scalable Data Solutions quality culture.

YOU HAVE

• Bachelor's degree in Engineering, Operations, Science, or related technical field required; advanced degree preferred.
• 12+ years of progressive leadership experience in Quality, Operations, or Engineering, including global and multi site experience.
• Deep expertise in quality systems, standards, and regulatory/customer requirements.
• Proven success leading enterprise or business level quality initiatives in complex, growing organizations
• Strong experience building and scaling Quality Management Systems.
• Exceptional analytical, root cause problem solving, and decision making skills.
• Ability to influence and collaborate across Engineering, Operations, Supply Chain, Program Management, and customer-facing teams.
• Strategic mindset with strong execution discipline.
• Executive presence with clear, confident communication skills.
• Demonstrated leadership of geographically distributed, cross functional teams.
• Data driven approach with a strong commitment to operational excellence.
• Professional quality certifications (CQE, CQM, CQA) preferred.
• Six Sigma Black Belt or higher preferred.

WE HAVE:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
• Commitment to strengthen communities where our employees live and work
• Core values that shape our culture and drive us to deliver the best for our employees and our customers
• Benefits to support the lives of our…