Leasing Agent

Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of almost 5,000 apartment homes, Aeon provides stability for thousands of residents each year.

We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more n.org.

-The Rose, The Wellstone, The Jourdain and Pine Cliff-

Aeon is seeking a Leasing Agent to join the team at South Quarter, a group of four apartment communities located near Portland and Franklin Avenues in South Minneapolis:
The Rose, The Wellstone, The Jourdain and Pine Cliff.

The Leasing Agent plays an important role in connecting people to housing and supporting strong occupancy across the communities. This is a highly customer-facing, leasing-focused position for someone who enjoys building relationships, following up with prospective residents, and helping people navigate the process of finding and securing a home.

This position manages the leasing process from initial inquiry through move-in, including responding to prospects, conducting tours, guiding applicants through the application and eligibility process, preparing leases, and maintaining accurate leasing records. The Leasing Agent also partners closely with the property management team to support renewals, resident retention, apartment readiness, and an organized and welcoming leasing experience.

The Leasing Agent reports to the Senior Property Manager.

Key responsibilities include, but are not limited to:

• Maintain current knowledge of apartment availability, rental rates, community features, leasing criteria, and applicable affordable housing requirements; respond promptly to inquiries and provide prospective residents with clear and accurate information about available homes and the leasing process.
• Build relationships with prospective residents, understand their housing needs, conduct engaging property and apartment tours, and consistently follow up to move prospects through the leasing process and meet occupancy goals.
• Guide applicants through the application process, including communicating screening and eligibility requirements, collecting and reviewing required documentation, and supporting income and eligibility verification in accordance with Aeon policies, Fair Housing requirements, and applicable affordable housing programs.
• Maintain accurate and timely prospect, application, and leasing information in Aeon's property management systems; partner with property management and compliance staff to address application or eligibility questions and keep applicants informed throughout the process.

• Prepare lease agreements, addenda, and other required documentation accurately and on time; review lease terms, community policies, and other important information with new residents.
• Coordinate with property management and maintenance teams to ensure apartments are ready for scheduled move-ins and all required documentation, deposits, and payments are complete.
• Prepare move-in materials and provide new residents with an organized, welcoming transition into their home.

• Support the lease renewal process by tracking upcoming expirations, communicating with residents, preparing renewal documentation, and completing timely follow-up to support resident retention.
• Build positive relationships with residents and provide responsive, respectful service, addressing questions within the scope of the role and connecting residents with the appropriate team member when needed.
• Contribute to a welcoming community experience and support resident and community activities as needed.

• Partner closely with the Senior Property Manager, Assistant Property Manager, maintenance team, compliance staff, and other Aeon teams to support occupancy and overall property operations.
• Maintain awareness of the appearance and condition of leasing areas, tour routes, common spaces, model apartments, and available…