UX Researcher – AI Enablement

UX Researcher - AI Enablement

The pay range is $75,400.00 - $. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.

Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Target's Global UX team is a group of design, content, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target's guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business - and being a part of the team means you will play a critical role in Target's digital experience by increasing ease, simplicity, value, and delight for every touchpoint.

As a UX Researcher - AI Enablement, you will contribute research that helps Target understand and improve AI-enabled and agentic experiences for technical and product practitioners and other enterprise team members. This individual-contributor role focuses on scoped projects with immediate impact at the project and team level.

You will work with Lead and Director-level researchers, applying established qualitative and quantitative methods to well-defined questions and contributing to larger programs and pilots. With direction and guidance, you will contribute to research planning, conduct straightforward studies, participate in analysis and synthesis, and communicate findings that support product and experience decisions.

You will also support responsible AI enablement within UX Research by helping test new tools, document effective workflows, and keep research knowledge organized and reusable. You will collaborate with cross-functional partners across UX, Product, Technology, Data Science, Analytics, and the business while building your craft and technical understanding.

Responsibilities include applying established qualitative and quantitative methods to well-defined questions about AI-enabled products, tools, and workflows. You will contribute to research plans, protocols, recruitment, fieldwork, and study logistics with guidance from senior researchers. You will conduct straightforward interviews, usability tests, concept evaluations, and other assigned studies using standard practices. You will support surveys, UX metrics, pilots, benchmarks, and longitudinal research through data collection, quality checks, and basic analysis.

You will participate in analysis and synthesis, organize evidence, and communicate clear findings to project partners. You will collaborate with cross-functional partners on research methods, measures, and decisions that affect the immediate work. You will contribute evidence to personas, journey maps, service blueprints, and shared research knowledge. You will help test and document responsible AI-enabled research workflows while meeting project goals, constraints, timelines, and quality standards.

About you:

You have 2+ years of relevant UX, product, academic, or applied research experience, or equivalent demonstrated skills. You have working knowledge of qualitative and quantitative research methods and when to use them. You have experience conducting straightforward interviews, usability tests, or similar studies with guidance. You are able to organize qualitative data and perform basic analysis of simple quantitative data. You have clear communication and collaboration…