Retail Display Installer- Technology

Job Overview

Job Type: Regular

Work Location:

Market - SS - MN - Minneapolis
2020 Companies is hiring a full‑time Merchandising Field Service Representative. The role focuses on executing shared services projects, coordinating with the Field Management team, and delivering exceptional merchandising results.

• Participate in and occasionally lead activities in local/area markets and across the division.
• Accurately track and execute all work functions, ensuring completion by scheduled end dates.
• Communicate consistently with field services management and Field Representatives, responding within 24 hours.
• Complete an average of 30 hours of field work per week over a 12‑month period.
• Maintain up‑to‑date availability and manage job assignments within 48 hours.
• Lead, install, and build displays, end caps, and fixtures; update displays per planograms and client requests.
• Conduct break‑fix repairs to keep displays and fixtures functional.
• Lead early projects, overnight and early‑morning installations, and multi‑person teams, providing solution feedback.
• Manage virtual software teams, ensuring successful execution of related tasks and timelines.
• Work independently and lead teams in a fast‑paced environment.
• Participate in a variety of training and certification programs.
• Accurately record, track, and communicate activity via designated systems and workflows.
• Be available for weekend, holiday, and early‑morning assignments as needed.
• Provide daily communication, direction, training, and guidance to the team, ensuring role clarity.
• Assist teammates to meet weekly and monthly job timelines.
• Follow up on accurate time‑card submission and reporting anomalies daily.
• Execute shared services initiatives effectively, aligned with organizational goals.
• Build strong relationships with the shared services team, local/regional markets, clients, and stakeholders.
• Support local and regional teams in executing assigned projects.
• Travel to all assigned locations within the market and region as required.
• Represent the company with professionalism, effective communication, and strong leadership.
• Foster a positive work environment and maintain respectful communication with all team members.
• Ensure customer and client satisfaction, continually improving as directed by field KPIs.

• Minimum 18 years of age (insurance requirement).
• Authorized to work in the United States.
• Flexible availability:
  Monday through Friday, with occasional weekend, holiday, early‑morning, and late‑night shifts.
• Must maintain at least 30 hours of fieldwork on average within a 12‑month period.
• Physical abilities: climb ladders up to 10 feet, lift up to 60 lbs, kneel, walk, crouch, bend, and reach overhead.
• Strong communication skills via phone, text, and e‑mail; respond within 24 hours to support tasks.
• High school diploma or equivalent (required); previous retail or merchandising experience preferred.
• Experience with installation and merchandising, hand and power tools, and following planograms.
• Own an Android or Apple mobile device for data uploads.
• Reliable transportation, valid driver’s license, and proof of insurance.
• Willingness to travel up to 60% of the year and work overnight, early morning, and holiday hours.
• Demonstrated leadership, communication, and presentation skills.
• Strong problem‑solving abilities and sound judgment.
• Capable of working autonomously with excellent time management and reporting skills.
• Ability to lead a team and foster continuous improvement in shared services field operations.

• Hourly pay: $20.00 per hour.
• Next‑day pay on‑demand with Daily Pay.
• Eligible for medical, dental, and vision benefits.
• $30 per month in technology reimbursement.
• Paid time off.
• Paid mileage and drive time.
• Flexible scheduling.
• Variety of job tasks and growth opportunities.

2020 Companies is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected status.