Retail Omni Fulfillment Associate

Overview

Our store teammates are passionate about creating an exceptional shopping experience for customers by their eagerness to help, high brand and execution standards, ability to prioritize and efficiently execute operational processes.

• Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
• Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures.
• Uphold company merchandising and presentation standards.
• Fulfill the company-defined customer experience by completing all processes according to our service level standards. Assist in completion of all omni‑fulfillment processes, including Ship From Store (SFS), Buy Online Pickup in Store (BOPIS), and Curbside pickup.
• Participate in loss prevention procedures related to Omni‑Channel processes and complete daily Fed Ex Box Count Audits according to company inventory control and loss prevention standards.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintain confidentiality of all company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all‑hands‑on‑deck approach to support the team across the store.
• Perform other tasks as assigned by management.

• Ensures Accountability
• Customer‑Focus
• Collaborative
• Instills Trust
• Decision‑Quality/Decision‑Making Abilities
• Action‑Oriented

• Prior retail sales, operations, maintenance, or customer‑focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted pay range: $12.50 - $19.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

DICK’S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits.