Operational Assistant Store Leader

Operational Assistant Store Leader

Range USA is the nation's largest operator of indoor shooting ranges - a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We're growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title

Operational Assistant Store Leader

Reports to

Store Leader

Classification

Full-Time / Exempt / Salaried + Incentives / On-Site

Position overview

The Operational Assistant Store Leader contributes to Range USA's success by leading a team of engaged store associates to create and maintain the Range USA experience for customers. The Operational Assistant Store Leader is responsible for supervising the workplace, being the Safety Leader in the store by ensuring associate and customer safety and customer satisfaction, managing the store's sales performance, ensuring compliance with all ATF requirements, and sustaining brand equity.

Core values alignment:

• Curious - ask questions, find and solve problems
• Passionate - care deeply about the brand, team, and customers
• Do it Right - take pride in accuracy and credibility
• Service - put others above ourselves

Key responsibilities

• Store administrator of the store's applicant tracking system; recruit, interview, and hire top talent in a timely manner.
• Conduct the onboarding process with assistance from Store Leader for all new hires
• Create schedules, approve time sheets, and approve absences.
• All inventory received following ATF and company policies.
• Receiving area neat clean and organized.
• Coordination with Product on Purchase Order issues or inventory concerns
• Store Supplies ordering to support ongoing business
• Ensure ATF compliance and all internal policies regarding the selling and handling of firearms are strictly adhered to always
• 4473 next day audits are completed
• Manage store compliance programs including third and fourth checks of 4473 forms, form filing system, corrections, and customer contacts
• Manage weekly serial audits, and any additional product cycle counts.
• Facilitate all firearm transfers.
• Manage all visual standards in the store, including merchandise presentation, back stock, signage, lighting, and general maintenance
• Assist in the production and setup of all event marketing materials
• Opening and Closing the Store; register counts, locking/unlocking of store as scheduled.
• Responsible for safe counts and deposits

Desired skills & experience

• Minimum of 2 or more years of retail sales experience. ATF form 4473 experience is desired but not necessary.
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends and holidays.
• Strong proficiency with Microsoft Office (Word, Excel, Outlook), inventory management systems and POS systems.
• Strong communication skills (verbal & written) including strong relationship building skills.
• Communicate with customers to ensure that they are satisfied and that their needs are being met.
• Participate in performance management by creating, documenting, and reporting on performance and incentive goals.
• Balance business needs with customer needs and build relationships with customers. Makes customers and their need a primary focus of one's actions.

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting - Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed - we offer paid training